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"We had the opportunity to work with Paul Filan as the person to come out to help understand our home situation with foundation cracks. This isnâ t a call any homeowner wants to make as itâ s $$$!!! I understood the importance of having it looked at before the issue gets worse. Before the appointment, I was given via mail valuable information on their company and processes they implement for fixing various issues. Now Iâ m informed which I appreciate before our meeting. Paul called to confirm our appointment days before hand. (It was an actual person and the person that is coming!!! Never happens any more!) Paul was on time, came prepared for all my questions and really took in all that I had to say. It felt like Paul was a friend that knew foundations/concrete instead of a sales person. Even worse a push sales person that thinks they are gods gift. I could see and feel Paul wanted to understand what we see and hear our thoughts on the issue. He addressed our questions from a higher perspective and then a deeper analysis of our home and foundation. Itâ s over 100 degrees out and Paul didnâ t rush anything. He came back and took time to explain in detail the issues, how he sees them and how they address our questions. Made us feel part of the process and helped us learn how these happen and such. Paul then presented the price in the form of options or levels of fixing. The layout was clean and straightforward. The prices seemed fair and matched the work that would be going in to the project. Each option was ok with him to be selected and described the differences. We ended up doing option three which was everything he found to be fixed. We were not pushed to that option but made the most sense for us. It was also really nice to see the pride he had for his company and his job. To me that tells he values and likes his job. Iâ m going to value and like the end result. Great customer service, knowledgeable, professional, honest, caring, able to communicate things I have no knowledge about in a way I can understand and now feel educated of the issue/process/ result."

"Bait and switch. I obtained multiple quotes for my foundation. Dalinghaus Construction quoted me 19 piers to stabilize my home. I questioned why their competitors were quoting me over 30 piers, and they reassured me I was being over-quoted by their competitors. Long story short, I went with Dalinghaus. During construction, a rep (David F) came by to drop off some tools and found that 19 piers would not be enough. They said I needed 14 more piers (totaling 33 same as their competitors). I am stuck because I cannot leave my home half stabilized. No other reputable company would complete the job if another company started it. I was obligated to move forward with Dalinghaus. No one called to apologize for the misstep. They invoiced me and could care less how much this would affect my family. They proceeded to install14 more piers but left 14 large holes they said backfilling was not part of the scope of work, while the original 19 were backfilled. Insanely strange why they think I wanted 14 large holes at my home. So this is where they gave me a discount. They backfilled the holes for free. Free? It should be included in the work. All in all, why do I have to pay for a mistake of this magnitude? I have tried to work it out with them peacefully but they have not provided me with anything that would make this right. Only excuses why they should not compensate me. They have no integrity. They only care about their reputation at this point (they want my BBB review taken down). I would like to be compensated for the 14 additional piers that were missed from the original quote. 14 additional piers is a completely new job, not an â new work order. They are professionals and should have done a more thorough assessment to provide me with an accurate quote. Their competitors seemed to have done so but I was sadly duped by Dalinghaus. They baited me in and switched the price after the work started. $38k is a lot to lose. I have 2 small children and a home that needs to be completed. Ps. I have been waiting on a resolution for over 2 months now."

"they talked me out of treatment because my numbers were too low"

"Hard workers and very diligent! They did a great job!"