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"Pablo is the best contractor I have ever hired in my life (age 67). He gave reasonable estimates in a extremely professional way. His subcontractors to do the tiling and excavation did perfect work done expeditiously. They were no nonsense but very friendly and were frankly, a joy to have around the house. My bathroom belongs in a design magazine. In the lifetime I have left, I will hire Pablo and Simplicity Construction for any construction job for everything this house needs. He is also a terrific guy. On time, within budget, beautiful work, friendly and dependable work. What else is left?"

"Reflections contracting has done several big jobs for us- including rebuilding a second floor deck to bring it up to safety code, a complete basement renovation (new flooring, paint, complete remodel of bathroom), new flooring (LVP, carpet, tile) in our entire home, painting inside and outside. You name it, they can do it!! We have been so impressed with their work and they make it easy from start to finish. They’re always within the estimated quote, they are professional and honest. We recently sold the house where they did all the work. We sold quickly for our asking price, and received so many compliments on the interior of our home. We look forward to working with Brandon and crew on some projects in our new home!"

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"I had both my bathroom and kitchen renovated and they made it easy. I have heard horror stories about working with contractors and kept putting off renovations until I had to do it. I absolutely love my bathroom and kitchen. They did a fantastic job and really listened to all my concerns. I felt well taken care of and got more and better than I asked for. I highly, highly recommend."

"Shawn is an excellent communicator and very dependable. Anytime I call him for a job he goes out, provides a timely estimate and gets the job done right away. I have used his company for multiple jobs and referred him to others. His prices seem to be the most affordable as well."

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"Initially I was very satisfied with the work and services provided by Dwight and Stacy in remodeling our master bathroom. They were very helpful in designing the bathroom and selecting the tile for the floors and walls. I was also satisfied with the installation of the tile. Unfortunately, I had significant issues with the very last part of the project which was installing two vanity mirrors. Stacy selected the pivoting mirror mounts and Dwight installed them. I immediately informed both that the installed mirror mounts were not acceptable for a number of reasons. Dwight and Stacy agreed and stated they would work on a solution to the issue. I paid them in full at this point figuring this last part of the project would go well. Much to my surprise, it did not go well. After a couple of weeks without hearing anything, we tried to contact Stacy. She had always been very prompt in returning our calls or text messages. After a week with no response, I had to send an email, which she did respond to but she did not offer any solutions but stated that she was still working on it. Another 8 weeks passed with no significant options presented when I finally just gave up and asked for a refund of the amount that I paid for the original mirror mounts. I didn't ask for a refund of the glass or installation labor, just the cost of the mounts. I estimate this to be about $300 of a $16000.00 project. Stacy refused to refund any amount and quit answering our calls, emails, and text messages. They failed to resolve our issue and failed to stand behind their work. This is totally unacceptable and I would not recommend them for any job, big or small."

"The work was done timely, effectively and with great skills. They were good in time management, patient and diligent. Good communication."

"They were better than what we could have hoped for We can't wait to bring them back to complete more work!"