Get matched with top metal roofing repair pros in Upperville, VA

"Pond Roofing company has an efficient streamlined process. Rep Cameron introduced me to the whole process of roof replacement with a reasonable quote. Cameron gave the comfort of trusting him with the process he detailed. Nataly Caballero, the Repair Department's Production Coordinator was excellent pre-production tasks and kept in touch me about scheduling replacement date. the roofers were punctual, hardworking and excellent. The roof shingles were finished in one day, and after couple days, the gutters were installed. The crew took great care of cleaning the site grounds thoroughly. The Project Manager came and made sure to review the site without any debris. Last but not the least. a member of the Pond team came after two weeks of installation to scan for any nails that may be there. Thank you amazing Pond Team!"

"They did an excellent job; they were very responsive to our problem of the vends leaking. Their crew we very professional, courteous and competent. Highly recommend them for any roofing issues."

"I needed to replace an old townhouse roof damaged by high winds. My experience with Roofing & More from my first contact with Marie was outstanding. Dwayne came a few days later and provided an estimate, complete explanation of roofing options and company polices, the insurance, license, pamphlets and documents. He also had a crew come out, the next morning, to put up some tarps. Angie keep me completely up-to-date on the project and scheduling, I was never left in the dark wondering about what was happening. Rob, Operations Manager, came out for a pre-construction meeting to explain exactly what and how the crew would perform the replacement, safety methods, home protection, cleanup and photo documentation during construction. On the day the work was performed the amazing hard working crew, led by Armando, worked as prescission drill team, continuously non-stop. They completely cleaned up all material that floated onto my neighbors areas. I did not find any debris that was overlooked. I was so impressed with Roofing & More that I have other projects for them."

"Rich was amazing. This job was very difficult. Because of the configuration of my house, there was only one spot in the closet where the tube would go thru. Another contractor told me that the job was impossible, because of obstables both between closet floor and dining room ceiling and closet ceiling and roof. Rich managed to install the Solatube and avoid all the obstacles. It was really amazing what he was able to do. I am not easily impressed with contractors, but Rich was great. He is clearly an expert in his trade."

"We interviewed four roofing companies with experience with commercial roofing to do a variety of repairs on our church roofs which include slate, EPDM and asphalt shingles and also repairs to our copper gutters that were leaking. Brian Laverty with Cenvar Roofing was one of the more detailed roofers with his proposal and he responded very quickly. He was always available for our questions and patient with us as we gained understanding of the magnitude of our job. We hired Brian because of his price but also because of our comfort level with him and the reviews from previous customers who had similar needs as our needs. After the work was scheduled, the crew from Cenvar arrived at the promised time and they worked diligently as a team to correct the issues we had with our current roofs per their proposal. Cenvar honored their estimate for repairs although they encountered unexpected issues which was not surprising for a structure that is 100 years old. I have recommended and will continue to recommend Brian Laverty and Cenvar when given the opportunity for residential and commercial work because of their high quality of work, their high level work ethic, their desire to do their work with "excellence",their high level of professionalism and their excellent follow-up."

"Our company contact Aaron was patient, professional and took the time to educate us about roof components and their installation."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"The metal plate has been re-installed professionally, but the roof was only inspected partially due to rain at the time. They did a smaller thing instead with a small reduction of the price."

"It was a pleasure and I'm grateful to have found such a good company to trust the repair of my home. Alamo roofing did an awesome job on my roof, not only did they make the whole service experience a relief and an easy going process but they did a great job with the cleaning up and finished results. Keep up the good work!"

"Chidi helped me to go through all the process with my insurance company. Yes they helped me to file the claim and it covered the roof installation and dry wall repairs. Chidi is super gentle and very patient to explain every single step, came over for all inspections(roof and third floor dry wall) to make sure the inspector captured all issues, helped me to coordinate with drone inspection and followed up the installation. If you are planning to change or repair your roof, I highly recommend to work with Chidi from EXTERIORMAX."