
North Bay Water Services, Inc.
North Bay Water Services, Inc.
North Bay Water Services, Inc., is a locally owned and operated company serving the Fairfield, CA area and surrounding communities. North Bay Water Services Inc is a full-service pool company making sure your pool runs healthy for all your family and friends to enjoy all year. We offer quality work, reasonable rates, and friendly customer service. We also have a full repair department for pool equipment repairs and full system upgrades. We are now located in Fairfield at 4238 Lozano Lane. Call us now! 800-448-0362
"I write this review as an 8 year customer, soon to cancel. The service for the first 6 years was only weekly chemicals, with no issues. Once their price for weekly service doubled and included emptying the baskets, then the issues began. Their technicians would constantly not empty the basics, leaving them full of debris. I began sending them photos and security camera video of the technicians walking right by the baskets and not even looking at them. Now the worse part, dealing with the company. I would never receive a call back. The "service" manger Phil would never return a phone call, and it would take an act of congress to get him on the phone. The poor woman that answers the phone, although very nice, has no power to do anything. These issues have gone on for months, leading to finally canceling the service. I'd rather pay slightly more for a company that can fullfill their services. This company and its service has fallen apart. I would not recommend. "
Mike M on June 2025
North Bay Water Services, Inc., is a locally owned and operated company serving the Fairfield, CA area and surrounding communities. North Bay Water Services Inc is a full-service pool company making sure your pool runs healthy for all your family and friends to enjoy all year. We offer quality work, reasonable rates, and friendly customer service. We also have a full repair department for pool equipment repairs and full system upgrades. We are now located in Fairfield at 4238 Lozano Lane. Call us now! 800-448-0362
"I write this review as an 8 year customer, soon to cancel. The service for the first 6 years was only weekly chemicals, with no issues. Once their price for weekly service doubled and included emptying the baskets, then the issues began. Their technicians would constantly not empty the basics, leaving them full of debris. I began sending them photos and security camera video of the technicians walking right by the baskets and not even looking at them. Now the worse part, dealing with the company. I would never receive a call back. The "service" manger Phil would never return a phone call, and it would take an act of congress to get him on the phone. The poor woman that answers the phone, although very nice, has no power to do anything. These issues have gone on for months, leading to finally canceling the service. I'd rather pay slightly more for a company that can fullfill their services. This company and its service has fallen apart. I would not recommend. "
Mike M on June 2025