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"had a truly disappointing experience with Ambiance Pool Service. Initially, they came to set up my pool, started cleaning, but then inexplicably disappeared, refusing to answer any of my questions or provide the service they promised. The lack of professionalism and customer service was astounding. Their behavior was nothing short of rude. When attempting to reach out for assistance, I was met with hostility and a complete lack of willingness to help. It felt as though they were actively avoiding any form of communication, which is unacceptable for any service-oriented business. To make matters worse, I had already paid the setup fee for their initial cleaning service. Despite this, they ghosted me, failing to return my calls or provide any form of follow-up. This level of neglect and disregard for a paying customer is inexcusable. Overall, my experience with Ambiance Pool Service was by far the worst I have ever had in terms of customer service. It seems as though they are more interested in driving customers away rather than retaining them. I would strongly advise anyone considering their services to proceed with caution or look elsewhere for a more professional and reliable pool service provider."

"Tommy worked hard to earn my trust and it was nice to know that he was also going to be overseeing the construction too. I didn't want to be linked up with someone I didn't know and have the salesman just vanish. So to me, this was important. He is a very talented designer and takes pride in his work, loves his work, and wants to make sure that it is built the way we talked about. He was the best part of the entire process. I really feel like my backyard was brought to fruition just as I had imagined. Pool, landscaping, lighting, outdoor kitchen. Highly recommend!!"

"Daniel didn't build our pool, but built our neighbors pool that is yet to be finished. We allowed access to our side yard so they could build their pool. He did not follow up on his multiple promises over 5 months to fix my driveway, that he etched and broke away the side in a large area. He never filled the side with fresh rock as promised either. I repeatedly asked him not to use the drive way and had to go out and tell the workers multiple times to get off the driveway and not park on the driveway. He does not respond to messages or calls. My landscaper's words after trying to coordinate with him "I don't know how he does business, he doesn't return phone calls!""

"Bob installed a new pool pump on the pool at the house I currently live in. His professionalism was outstanding, he was on time, the replacement took exactly as long as he said it would, he had everything needed to complete the job amd didn't need to make extra trips. His price was reasonable amd upfront with no hidden fees or ridiculous markups. Bob did such a good job I would hire him in a instant if any other work is needed. His company currently services the pool as well and dose a fantastic job, I have never needed to ask for them to come back and im very satisfied by the service. 10 out of 10 I highly recommend Hoffman family pool care."

"Innovative built a pool and water feature for me and did an amazing job!! They are fast, efficient and friendly. They helped me design a pool in my budget and got right to work!! Four months from contract signing to completion. David was awesome and ensured customer satisfaction. I would 100% recommend them for pool, spa or landscaping. Thank you for the wonderful pool!"

"Very well. They had the new heater installed within a couple of days of us accepting the quote. Super service."