Get matched with top swimming pool opening & closing service pros in Vernon Hills, IL

"This guy is a fraud. He has about 5 reviews two of them were from his son and wife who gave him a score of 5/5 without any comments. He came and installed two main drains and caused damage to the piping by the equipment. Folded the winter cover wrong and was told to repair the damage he caused and to redo the cover. He promised he will after he got the money and ran away. I called more than 20 times, left voice and text messages and he won't care to respond. After 2 months he said he won't day any more needed repairs because he thinks I won't pay him which is a lie. I never negotiated his price and paid him immediately without delay."

"Unreliable and unresponsive. After two months of empty promises, unanswered phone calls and cheap excuses we've decided to cancel our install and get our deposit back. This guy does not know how to run a business. "

"They did a great job painting my pool. On time, let me know timeframes but texting me. Chris is nice and amazing. Great company for your pool, there are a lot of bad pool companies. They are professional and honest!"

"I needed someone to close my pool as an injury prevented me from doing the job myself. William (company owner) responded within 10 minutes of me requesting the service on Angi. We chatted about the pool, I sent him a couple pics of the pool and mechanicals. He provided a very fair quote right away. Based on his timeliness and professionalism, we scheduled the job. William and his crew arrived on time the next day and got right to work. Efficient, professional, and friendly. He knocked on the door to ask any questions he had during the closing. Start to finish, he and his crew had the pool drained, lines cleared, plumbing winterized and covers in place - all in about 90 minutes. Would have taken me all day! Responsive, professional, fairly priced, courteous - You can't ask for anything more from this service provider. BIG thumbs up for The Dolphins Pool Service!!!"

"The absolute worst! These guys "opened" my pool. PJ, the owner and an employee were on site. I had to spend two hours helping them because they couldn't figure out how to attach the railings and diving board. They didn't vacuum! They didn't even attempt to balance the chemistry. They didn't turn on the heater, unless you count pressing the on button. It was not working, and needed repairs which I wound up doing myself, they didn't bother to check it, at all. Worst of all, they failed to tighten the bolts on the diving board, and as a result one of my kid's friends got injured when the board went sideways. Stay away. Literally, anyone else is a better choice."

"They came and put in extensions on the gutters. One was very poorly installed."

"We engaged Tom Burrell of TD Burrel D&S for a deck renovation project that involved updating an aging wooden deck with TimberTech composite decking. From the outset, Tom demonstrated exceptional craftsmanship, creative spirit, and a deep understanding of the materials. We selected Tom due to his expertise and experience with TimberTech, his competitive pricing, and his flexibility with the project scope. We received quotes from three other deck companies, all of which were more expensive and less accommodating. Tom was thorough, detailed, flexible, patient, and kind. We recommend Tom and his work, however, a few considerations to keep in mind: 1. Our project was planned for 2023 but was ultimately delayed into 2024 due to unforeseen financial circumstances and impacts from other projects. Though unplanned and unfortunate, Tom maintained consistent communication with us throughout this period. 2. Tom operates mostly as a one-man team. While this is reflected in his lower overhead costs, it also means that the project pace will likely be slower compared to companies with larger teams. Our project was initially scheduled for a few weeks but ultimately took several months to complete due to necessary structural corrections, additions to the work order, intermittent issues with equipment and weather. 3. We recommend proactively asking about potential incremental costs for any changes in scope and stipulating that any updates be discussed and agreed upon in writing before implementation. For our specific project, corrections were necessary to the existing deck structure and additional items were discussed and added to the work. This resulted in the final project cost exceeding our initial budget expectation. While these changes were required and requested, discussions regarding the additional costs occurred late in the project. Keeping all parties aligned on scope and cost will help avoid any surprises and make finalizing the project easier. Despite these considerations, Tom is committed, easy to work with, and delivered a beautiful deck that our family will enjoy for many years to come."