Get matched with top smart home system install or service pros in Victor, NY

Our company prides itself upon reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"It was good but a little expenditure, it seemed like they overcharged me."

"They are fine. Their price is very good and the hardware is holding up very well."

"Use literally anyone but Isaacs. They will take $50k+ of your money and leave you with inoperable, disfunctional heating/ac throughout your entire house. Then do absolutely nothing to help you. They will say over and over how they will make it right. When in reality they will do absolutely nothing to fix the problem. It has been nothing but a nightmare trying to work with Isaacs. I could not regret hiring them more. It's been 6 months of pure torture."

"The team at ITologist was so good I cold not believe it. They knew exactly what the issue was and worked with me to get it taken care of."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"Have had negative experiences with Guardian Alarm through the years (raising prices, poor service, unable to fix issues, etc.). On 28Oct25, with the Waterford Emergency Manager and Deputy Police Chief, we tested Guardian Alarm response time at the church by triggering the silent alarm. It took ~6 minutes before Guardian called Police dispatch. Absolutely unacceptable and pathetic. Worse yet, is that after 1 call to customer support and 2 emails to our Guardian Alarm account rep throughout the week, Guardian Alarm has yet to send out a tech or contact us with root cause and plan for corrective action. We pay well over $600/quarter for basically the worst service money can buy. If safety is important, find a more reputable alarm company. DO NOT RECOMMEND GUARDIAN ALARM!!!"

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"Gunner Roofing We used Gunner to replace shingles. They told us that if we upgraded the skylight to one that is solar powered we would get a tax credit of 30% of the entire job, a savings of over $2000. We weren't planning to replace the skylight but the numbers made sense. When we filed our taxes for that year we learned that the skylight they used did NOT qualify for the tax credit. They mislead us to spending an extra $2,500 on the job. When I called to complain I left a message but no one ever returned my call. This is after they didn't do a good job on the roof and it took them months to come back and fix the leaks they caused. STAY AWAY!! Show less"