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"the team, Jon, Tiffany and the fabulous work of Enrique and his guys were top notch. from the assessment to the follow up to the completion we were were happy all the way around and now enjoying a nightly safe, comfortable roaring fire during these cold months."

"Everything was great!"

"There were some scheduling problems."

"Beware: company recently sold beginning of 2024 to new owners. Not same reputable company it used to be! This has been an absolute nightmare experience. This company has no idea what they are doing and poor customer service / management. We are building a 4 season room and ordered 19 windows totaling about $19,000. Contract signed December 8, 2023. Windows measured January 8, 2024 and told about 7-9 weeks until job completion. Windows had to be remeasured February 28th as no one noticed the measurements were not correct / order sitting on a desk. On installation day, 2 windows were incorrect. Was told replacement windows was supposed to be rushed ordered 2 weeks and promised “top priority” by manager Alen D to get them installed (April 9th) – only to have it delayed another 6 weeks (May 21+22) installed. Windows took 19 weeks from the day they were supposed to have been “ordered”. Communication with office staff and “managers” extremely poor and we were ghosted multiple times."

"Was very responsive and did an excellent job."

"Bottom Line: This is the first time we have used this company, and they did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the initial estimate was easy, but the back-and-forth communication required to finalize the many detailed options was a bit slow; however, the owner Scott Halle interceded and timely communication continued throughout the rest of the process. Scoping Work: This is where Zen Windows really excels, primarily because of the vast knowledge of James Bond. We wanted to replace the single door with side transoms with something that would maximize the opening space. James expertly walked us through the options with cost and wall modification comparisons. In addition, the header above the current door was swelling and pinning the door, and James evaluated the issue, likely water seeping down from an unflashed deck, and provided peace of mind his guys could fix it on site during installation. Quality of Work: Frankly, 75-80% of contractors fail here for three primary reasons: a horrible handoff from the product specialist to the onsite project foreman, project foreman and workers making assumptions about details vice asking the customer, and lack of quality detailed work. The foreman excelled in these areas ensuring we were on the same page for various details such as casing, caulking, and external trim. In addition, he completely replaced the rotted wood structure above and along the sides of the door and added customer-provided insulation where there were gaps. To keep the project on track, they brought in another expert worker and management arrived to ensure the quality of work was high. The end product was beautiful. Pricing: Price was the best of three highly ranked Angie’s List companies. Zen Windows’ expertise, willingness to explain the details of the project, timely communication, and excellent work took the hassle out of this project."

"Great service, they are experts in sidings. They explained the material, cost, etc. Flexible in starting date and payment plans. Strongly recommend them"

"So this is going to be my first review online and I’ve decided to provide it because of both the size of the projects involved and the quality of service that I received. My family and I recently purchased a 45-year old fixer-upper in Northern Virginia, and the home needed major updates throughout. Two things that needed immediate attention were the original wood windows and the 30+ year old asphalt roof. After a referral from a co-worker, I reached out to Windows on Washington and spoke with Greg for help on the windows. He was very knowledgeable and answered all of our questions, without any pressure to commit on the spot. The windows they use are very well-reviewed (Okna) and offered all of the features we were looking for. His quote for the 40+ windows and one new door was incredibly reasonable and less than other quotes I received. Based on the stellar feedback I’d already received about the company, I agreed to enlist them for the project. Their crew arrived on-time and spent two days doing an exceptional job installing everything. I watched them do the installations and everything was top notch. The windows dramatically improved the look and energy efficiency of the house, and the entire team could not have been more professional. I would HIGHLY recommend this company to anyone if you need replacement windows. During the discussion with Greg about windows, I mentioned the need for a new roof, specifically a new metal roof. He indicated that their company could also handle that project since the president of the company (Eric Novotny) was very knowledgeable about those. I spoke with Eric a couple of days later and discovered that he is part of an expert industry panel for the Metal Roofing Alliance. We went over all the options for installing a metal roof and he came out to our house to talk at length about what we could do. He provided a quote for the project a couple of days later which was very reasonable based on the research I had done and I signed up for that as well. Interestingly, the roof project was completed first (before the windows) and his team spent three days completing everything. The crews worked 12+ hour days to get things done and the work was all top notch. It was beautiful when it was finished and our family couldn’t be happier. As a follow up, two weeks after the roof was completed, I had a chimney cleaning / repair company come out to do some minor work. They ended up severely scratching all of the panels around the chimney in the process and I needed Eric’s team to fix it. He sent two guys out and they spent 12+ hours carefully removing what they had just installed and replacing everything exactly the way it was. I expected the cost for the repair to be significant, but I was very surprised that not only was the cost reasonable, but some of the same crew that did the initial installation were available to come out and do the repairs. It was a very confidence-inspiring extra step and further reassures me that we went with the right company. Overall, I can’t endorse this company and the people I interacted with enough. I didn’t have a single bad experience and I feel like the money we spent was an investment we will enjoy for decades to come. I also know that if something comes up down the road, Eric and his team will be there to help us out. Bill S."

"We were looking to increase our attic insulation and met The Home Doctor Company at the Capital Remodel and Garden Show in February 2025 as well as some other companies. We consulted with several companies and decided to go with The Hone Doctor for our attic insulation. The company rep, Chris Lear, was very good explaining what they would do and why our attic needed R-38 insulation. I knew we needed more but did not realize our attic was only R-13. I have worked with numerous contractors before on projects and felt this was a really good company plus they have great reviews. The installation of the attic insulation went very well. They do install siding as well but decided to put this project off for now. Would highly recommend this company."

"Love our new Grand View Windows from Window Nation 17 Windows and 1 Sliding Glass Door We did quite a bit of research, explored a lot of companies and choose Window Nation for our project. And we are happy we did. The whole process from presentation to installation was easy and efficient. Reza arrived at our house on time for the presentation. He inspected and measured our windows and then launched into the presentation. Reza is knowledgeable about the Window Nation offering as well as the products offered by his competitors. As mentioned, I did some research and had an idea of the features that we wanted and what we should pay. Reza presented the Window Nation Grand View line, which meets our feature requirements, and after a bit of back-and-forth negotiation we settled on a price that was within our range and fair to us both. After signing, Reza described the next steps and set expectations. Overall, the presentation took only about an hour and was relatively painless, with no high-pressure tactics. Several days later, Mike came by to inspect our windows and confirm measurements for the build specifications. This took only about a half-hour. Mike answered some questions about the installation process and said that the windows and door could take up to 6 weeks to build. Imagine our surprise when we received a call a week later to schedule our installation. On installation day, the three-man team arrived on time. They introduced themselves and the team lead, Ted, described the process and then they got right to work. They tarped the paths to all the windows to protect the floors. They were very careful and respectful of our house. The entire team was friendly and polite and experienced and highly skilled. You could tell that they’d done this a time or two. The outside trim work is fantastic and the inside finish work is great. All 17 windows and the sliding door were installed in a single day. Ted went over the operation of the windows and door. The windows and door look and function great. We couldn’t be happier. If you are considering a window or door replacement project, we strongly recommend that you engage Window Nation. They will treat you right."