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" I am paid more than 80k to redo my pool house located in Mclean, VA. The pool never worked. Always green. Every time you call, they will send one cleaning crew for 180$, but the answer from them was that the pool will be better after a few days. After a few days, the pool is green, and you call again, and they will say our pool needs multiple cleanings, and they will do various cleanings and send various invoices. When cleaning, they say the pool will improve in a few days. After a few days, if you call to ask why the pool is green, they will say it's one more service. This pool was reconstructed, and the same company did the plumbing and machines. Please be careful when hiring this company complete rip-off. After ripping off, they will say customers do not know anything about the pool. This is the value they will give to the customer who paid around 80k "

"Efficiency"

"Everything was in great condition after the job was completed will have them come back again !!"

"The owner is on the job and makes sure that his team is following the correct process."

"I just had my pool resurfaced by Millennium Pools with Pebblestone. Yan Larenas ((Project Manager) and Elmer Lopez (Superintendent) have been outstanding. They are both very nice, patient (especially since I?m a worrywart), knowledgeable, communicative, organized, and conscientious. At least one of them was here each day of the project to ensure that I was pleased and to personally take care of any items that may have been overlooked by the crews. They are rare individuals who care about their customers and have pride in the work done. I was informed every step of the way and there were no surprises. I have a gorgeous pool now and it went so smoothly, without stress due to Yan and Elmer. I can?t overemphasize how impressed I am with them and how happy I am with my new pool. Thank you so so so much! Norbert Juelich"

"If I could give this company a 6 out of 5 stars I would! They did a fantastic job overhauling my mother's deck, back patio, fencing, and front portico. All of the work was absolutely essential for safety and structural reasons, and I'm so glad I chose OSSA to do the work. My mother has Alzheimer's, which presented additional issues, but the entire crew was incredibly kind, respectful, and understanding of the unique challenges they faced. They were responsive and kept me aware of everything regarding the job along the way. My mother is so pleased, and I have the peace of mind that all of her outdoor space is safe, beautiful, and accessible. I will be hiring OSSA to do some work in my own home, as I look to make necessary improvements in the future. I've told everyone I know how how wonderful they are. 6 out of 5 stars!"

"Great job. Finished on-time and within budget."

"I submitted an estimate request through their website. Received a reply from Robert that they are "scheduling new construction into July", which was fine. Then he asked for "dimensions or approximate square footage" of the patio, which I provided, along with the pictures of the area. I also specifically mentioned the material (concrete): "I'd probably want a concrete leveled with the concrete slab that is already there". Robert replied: "Thank you for the clarification – that is very helpful" and states that they schedule estimates for 3 weeks away - no problem, I made an appointment between 10-11 AM. On the date of appointment Robert emails at 9:50 AM to tell me that appointment needs to be rescheduled due “Due to the expected weather today”. It was raining in the early morning, but stopped at the time of our appointment (mind you, I had other contractors keeping appointments in the rain). He offers to provide “ballpark costs for the patio you want and compare the paver vs. Flagstone cost”. Why would I want “ballpark” estimate after waiting for him to come for 3 weeks and also after I had made it clear that I wanted all concrete patio? I replied that I wanted to have the real estimate for all-concrete patio, which would require his visit. And then Robert drops the final bomb on me: “We unfortunately do not install concrete patios – only paver or Flagstone”. I understand they have more business than they can handle now and can be picky with the jobs they take on. My project, obviously, was not big enough for them, but they knew the scope of my project and still refused to even show up for an estimate. Everyone of their competitors that I contacted at least kept their appointments and had been professional."

"I didn't have a great experience with HAL Co. They take FOREVER to return calls/emails. The day they were scheduled to come replace my fence they no-showed and I had to call the office around 4 pm to find out they weren't coming because a job was running late. The rescheduled installation was a day I was in the office. The crew said the outlet in my back yard wasn't working, so they left without calling me or ringing the doorbell to ask about it (the circuit just needed to be reset, which my partner at home could have done). I didn't find out until several hours later when the office called to tell me the crew had left. The fence finally got installed, and a few days later a neighbor found nails in two of his tires. The crew claimed they performed a metal sweep of the area, but now the neighbor is trying to get me to replace his tires. Finally, the gate latch got damaged somehow, possibly in a storm that happened a few days after the fence install, and HAL wanted $130 to replace the latch. I bought a latch kit off Amazon for $30 and did it myself."

"Brandon was very easy to work with and got us all set up with an amazing new deck!"