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"In the past Senate replaced the insulation in the attic and routinely checks the bait boxes insie and outside my house. The technician came today to check the inside box only because the outside ones are still under snow and ice."

"they contacted immediately and someone was out to reserve it in 20mins and they gave a date and removed it "

"The work was excellent. Will came for the estimate and was very polite and kind. He explained the process to me and answered my questions. Fortunately, whatever was in my attic vacated before Will arrived so I was able to proceed with repairs without fear of trapping any unfortunate critters inside my attic. All of the work was unobtrusive and remained outside. J.P. and Austin were the ones that did the repairs. I was very happy with the end results! They too were both very kind and polite and addressed all of my questions. For both appointments (estimate and repair), the technicians were on time. They worked very efficiently too. I was very happy that I found a company who could deal with both possible animal removal and the repair of damage caused by animals getting into the attic."

"Quick response friendly service!!!"

"Connor's sent out a technician to inspect for bed bugs. It turned out there was no evidence of bed bugs, so we did not need treatment. Very courteous and professional service and advice. "

"The provider set up treatment outside, but the customer has experienced respiratory issues since then and still has rodents and bugs. Despite instructions not to apply anything inside, chemicals appear to have seeped into the floorboards, worsening her health. The provider charged over $4k plus $185 every three months but did not install traps to catch rodents. The customer does not want them to return and reports the basement is in disarray, contributing to the ongoing issues."

"The exterminator was very communicative and professional. Gene and Blake were excellent!"

"Sheldon Faison F.A.C.E.S. LLC served as my inspector during the month of August in regards to closing on my property. Since then -- and barely a month later, I experienced issues in regards to the heating system. I paid to update it and was informed I would need to replace the HVAC unit completely before the end of the year (*this is noticeable because the HVAC unit was perhaps the first thing I inquired with you about but I was told not to worry about it and that the system was still "good"*). Note that this will cost approximately $6,000 - $10,000 in addition to the $1,000 I've already paid. Secondly, we are now in the month of March--I haven't been in my home for a full year and already, there are issues with water leaking from the third floor bathroom unto the living room floor. If one actually looks closely, there appears to be a very obvious bulge in the living room ceiling that was there since the day of closing. I reviewed the report and while it does mention issues with ceiling drywall not being sealed properly, this was not mentioned during the walkthrough and no added importance given to this issue versus less serious issues being given high importance during the walk though despite this inspector placing a great importance on explaining things to the minutiae. There were also issues with the toilet running that resulted in a higher than normal water bill for a few months that I also had to account for and again--this was not mentioned in the inspection report. I am sure there are quite more issues that haven't come to light yet but as a first time homeowner-- it is extremely disappointing to me that these items were not factored in the inspection report as this would have made all the difference in my decision to purchase this home."

Award winning. Additional DBAs - Western Pest Services Inc, Western Industries-South LLC.

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