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"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"JK uses a virtual estimate to provide a quote. That's a trick! It's common that the price they quote is a lot lower than what you WILL HAVE to pay to get your stuff. The process was easy, but can say the estimate we received to move across the country was $5,000 higher than 2 large PODs to start. In the end, they ended up adding almost $8,000...b/c they quoted the incorrect weight to start, as well as charging for a smaller truck that we never requested. The moving company that did the physical part, wasn't JK, and they were hard, polite, and great workers! I reached out and begged JK to help with the major increase (added 65% more to the total...and that was NOT budgeted in whatsoever! After numerous requests for ANY $ help, we were told simply "No." I worked with the physical moving company and they offered to help with some of the expenses...JK, Nope, Nadda, & basically told me TOO D*** BAD! DON'T USE THEM FOR ANY QUOTES!"

"The minor repair they performed was fine, but for the second door they quoted a new high end opener that did not include the programmable code lock. Eastern Door in Vienna came out and said it was just the logic board and, for $300 less than a new opener, replaced it along with the switch and the technician even helped me with programming the Home link on the car."

"First experience with Renovations by Ed; a fantastic first experience. Professional, wonderful craftsmanship. He and his contractors hav given me a great sense of trust for future work."

"Naty Ironworks provides personalized custom service. Naty is an innovative craftsman, a true artisan with attention to detail. He is a hands-on professional, dependable and affordable. Naty hand-crafted 2 side panels to match my 50yr old iron gate with grape leaves, grapes and circular swirls...I was astonished!! The bannisters fit my entrance stairs perfectly, he added horizontal top portion to rails. Welded on the premises, the modern iron safety rails atop our 12 foot wall flow seamlessly to the eye. I would recommend Naty in a heartbeat."

"American Custom Contractors sent Blaise to our house almost immediately to check it out. Blaise went into our attic to check, then took ladder to climb to roof. He repaired the seams around the ventilation system on the roof. Blaise also explained the correct procedure of removing the stained ceiling so as to prevent the spreading of mold. I highly recommend Blaise and American Custom Contractors for their fine work and professionalism."