Get matched with top doors (interior) installers and replacers in Washington, NC

"Great honest contractors. They did my bathrooms, hot water heater, unclogged my house drain and they did a French drain so my basement is not wet anymore. I already hired them to do my whole roof in the spring. I will hire them anytime."

"Hello, My name is Phil Carr-Jones, I am reviewing my experience of working with and building my own kitchen, using cabinets and doors from Arkansas Wood Door. While I am an Episcopal Priest, it turns out I get to do a lot of things they don't teach you in seminary. Over the years, I have had to get fairly skilled in all the trades, including, no surprise, carpentry. But I am by no means an expert. For instance, I employed a retired carpenter to help out with the crown molding and other trim. Apart from that though, this is all my and my wife's work. So let me state up front, Arkansas Wood Doors is the go to place for the DIY’er who is thinking of remodeling their own kitchen. Here's why: I searched the web for months, literally doing comparisons and research on flat pack rta cabinets. I went to the big box store for a design and pricing in their three lines of cabinets, and I went in for a consult with a small custom shop in my area. Here's what I found. 99 outof 100 rta cabinet companies have their product made in china which means the standards for formaldehyde are going to be as fishy as they smell, plus you can only get cabinets in fixed sizes so if you looking to eeck out every last inch of space you're going to lose a lot and you'll be using a lot of filler strips wasting what could have been useful storage. If you want to go custom, then you only have less than a handful of online options, companies that will make to order in any dimension. For instance, I only wanted an 8 inches deep spice cabinet to allow for greater working room over the counter. My wife and I are pretty serious about cooking from pastries to mains and sides. We want a very serious kitchen. Plus, I'll tall so I needed the room. In any case, if you want something custom your choices online are limited. The big box stores don't really do custom and are just as limited in their options as are the online rta places. Most online rtas offer far cheaply made boxes with construction methods less sturdy. I have found that if I buy cheap, I shouldnt expect my kitchen to hold up past a few years. The finish will fade. The drawers will warp. The joints will open up. The big box stores basically offer the same thing, too. When I go to a big box store to buy something, I do it knowing I probably willl get a year out of it, whether that’s a lawn chair of a power tool. I mean when was the last time you regretting spending too much money on a better grade of power tool? So if you want quality, a better and safer grade building material and much wider choices in sizing then your basically down to three or four options. I went with Arkansas Wood Door and am completely pleased and impressed by the experience. Now I could have spent twice what I did and gone to a small custom shop and gotten the same thing, but I am in to saving money and frankly I enjoy the challenge. AWD worked with me directly. Working up the order and getting the plan for each box just right. If you have never designed and built a kitchen before, there are plenty of tips and guidance on the web and I recommend you heartily research all of the aspects and complications involved. I hit a couple of unexpected bumps. But more about that below. So do your research. For instance you can save a lot of money by building the plinths yourself and only order squared off boxes without the toe kick. By making the platform on which you place the lower cabinets first, you can get that plumb and level, so throwing up the boxes is a breeze. And again, the cabinets are also less expense, a complete all around win. AWD uses an easy system for matching up box parts so assembly was easy. No special tools required. Given the many parts and I used a mix of frameless and face framed cabinets, there was a moment or two when in amongst all the materials I got nervous about having everything I needed, but low and behold, all was right there in the end. I also recommend the concept from French cooking "mis en place" that is have all your ingredients in place and all your tools where you need them before starting out. Also, it was a lot easier to work with my wife than doing it alone, but I did a few by myself and so if that is your only option than you should have no problem. I've assembled a lot of cheaper Swedish flat packed furniture in my day, and the quality and sturdiness of AWD leaves no doubt about how long these will last. Just rock solid. Great thing about AWD is the cost to quality ratio. Cant beat it. Which also means if you make a mistake the replacement is so reasonable it becomes not big deal. I mis-measured one box and so I needed to order the right size. Worked out fine, but that was because AWD had an incredibly fast turn around. The other few reliable companies are several weeks to months. And these other places are crazy expensive. And in truth, the other companies are a complete rip off on trim and accessories. AWD pricing was so amenable that my mistakes cost me so little in comparison with what I was saving. So there's a built in confidence for the first timer. Also AWD made one mistake on the placement of a hinge in two doors. They immediately and without question remade them and sent them out in under ten days. You just can't get that service anywhere in the custom cabinet world. It was so affordable I upgraded on one side to black walnut. Trying doing that at the other quality shops. The quality of the roll out drawers and top drawer boxes is superb and the hinges and under-mount sliders are top grade excellent. The hardware was the easiest part frankly. Their system, for lining up the hardware is just so easy. Drill driver is all you need as the placement is already leveled for you. SO: high end quality custom built cabinets, superior custom support, fastest turnaround in the marketplace, most affordable pricing out there, excellent hardware, and oh yeah, I almost forget, color choices. They offer complete line of lacquer - just pick a SW color and they'll match it. SO completely and truly custom for a fraction of cost without sacrificing any quality. The Rev. Philip Carr-Jones"

"Honest, fair, and repair completed correctly."

"The salesman was personable, and easy to work with. However, after the work began, we contacted him, and he did not return the call. He called the President of the company to deal with our concerns. The work actually took three days. One the first day, the technicians came promply and worked dilligently. They ran into some problems, but corrected those, and continued. One of the handrails did not arrive (it was not ordered), but they promised it would come the next day. The second day, they arrived promply, however, the weather took a turn, and we offered to let them leave around lunch to avoid the accumulating snow. They did bring the handrail, that was not ordered (however, it turned out to be chrome, not brushed nickel). They left, promising they would return by 8:00 the next (Sat) morning. When they had not arrived by 9:30, we called the salesman to inquire about the technicians, concerned that they had had bad luck in the weather situation of the preceding day. We left a voice mail, and we did not hear back from him. This is when he chose not to call us back, but instead called the President. The technicians arrived, concerned that we were upset, and we assured them that we were simply concerned about their safety. They completed the job that afternoon.
We were asked to fill out a survey, and submit and add questions/comments to the company. We did complete the survey, conveying questions that we had. Some areas needed to be caulked (that were missed), and we wanted to know where we could get the caulk to match what Luxury Bath used. We never received a response.
When all said and done, we love the walk-in shower and were very impressed with the installers. Not so much so with the company. We have yet to hear anything further from them, since the walk-in shower was installed.
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"I had a number of various home repairs, some of which were rather difficult--malfunctioning kitchen drawer slides, garage door/tracks that were not originally installed correctly several years ago, and a broken iron gate hinge that someone else had attempted to fix previously without success.  These and other repairs were completed efficiently and effectively with expert results.  I am very pleased with their work and my garage door opens/closes better than ever!  James and his assistant were very courteous and I will definitely call them again when in need of home repair or improvement.
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"Couldn't have pick a better Individual .Allen is About his business. I'll hire him for allll my Repairs Building Etc..he's very knowledgeable of various things 🙏🏽 and take much pride at what he does. I'm happy and not too mention the Technology"

Matteo Home Improvements, LLC, takes great pride in their 2 decades of experience, expertise, quality and customer service, that I provide to meet the consumer's needs. It is my mission to provide excellent workmanship and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of my customers, I take great care to work and communicate, with every customer in a professional manner. My reputation is based on service, safety and quality, regardless of how large, or small the job.

"The people they sent out came out, they came out , I think about 4 or 5 different times. I talked with the technicians and said, "this is ridiculous, the furnace is old" and he said, "we agree, but they only want to do the patching". They would patch it and it would break, they would patch it, and it would break. Finally, I said, "I want a new furnace. What do we have to do to do a new furnace. You've been out here, this is like the 6th time," and he said, "I'll have my manager write something up", and so they did and they replaced the furnace. They tried. They were more interested in patching things than replacing things. They were willing to send out 4 or 5 different parts. The things that I see that would help the most is if it were easier to get a hold of them on the phone or if their website worked. Just being able to contact someone in person. Sometimes, you can't explain everything online. We were able to get a hold of them, we were able to talk to them. It just takes some time, they had to jump through the hoops with their company, we understood that, but they came through and got us a new furnace. A nice new furnace too."

"The employees were very friendly and exceeded my expectations. The employees insisted on coming back the next day to do work I didn't even ask to be done. The employee repaired and painted an extra door even though that was not included in the price. They installed a light in my bathroom and calked the bathroom tub all at a reasonable price."

"Did a good job with installing my door."