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"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"Great impressed"

"Fine it was fine"

"Carlos was very friendly and knowledgeable. I will use him for a future project."

"Ruben, Johnny and Nancy of 2 Brothers Handyman Services, LLC, were trustworthy partners in renovating our two-bed, two-bath condominium. Our project involved demo and renovations of two full bathrooms, replacement of all hardwood floors, installation of light fixtures, replacement of damaged walls and insulation, and painting of all walls, trim and ceilings. The work took about two months and was competitively priced for the quality of services rendered. We found Ruben to be an extremely honest, fair and excellent partner. We were particularly impressed by: 1. Ruben’s creativity in finding solutions, including turning our extra bathroom space into a linen closet, and creating a trash bin drawer with our existing kitchen cabinets; 2. Custom woodworking, including customization of floating vanities and drawers, custom wall shelving and custom closet shelving; 3. How clean Ruben and his crew maintained the worksite through the project (Ruben noted he wanted the place to be safe and clean in the event that clients were to visit at any time); 4. How Ruben managed relationships with our condo board and our neighbors during the work; and 5. Ruben’s commitment to ensure we were happy with the work. We would highly recommend going with Ruben and would eagerly contract with him again. Ruben was always patient and dedicated to working through any issues, which underscore his commitment to his customers. Some examples include: 1. The project estimation process (i.e. scoping of work and contracting) took longer than expected. While there was a lot of back and forth, Ruben and Nancy were always very patient and responsive during this time and throughout the duration of the project. 2. There were one or two items that we needed to point out to be corrected (e.g. paint splatter and a tile installation error). When we raised these issues, Ruben quickly address them, consistently noting he wanted us to be happy. 3. There were items that we were responsible for supplying (e.g. closet door and grout), which resulted in some back and forth because we needed more information to make an informed purchase (e.g. closet door needed to include casing, grout needed to be a single component sealing grout). Because we did not get specific instructions, it may have caused time delays – but Ruben was very graceful and flexible, sometimes working on weekends and late into the night to accommodate our project timeline. Based on our experiences here are two things that made our partnership productive: 1. Have daily discussions with Ruben, either onsite or over the phone. This was very efficient for us to be aligned with the work that was happening that day (e.g. to jointly make big and small decisions) and to troubleshoot expected and unexpected issues. 2. Ask these questions when securing the quote: (1) Will this project require permits? (2) What will be the order of the work, and when will materials be needed that the client is responsible for purchasing? All and all, we are so thankful to Ruben for treating our home like his own and for making the place beautiful. For their quality craftmanship, insightful guidance, unwavering dedication to their customers, and positive attitude, we highly recommend Ruben and the 2 Brothers team for all your home improvement needs. We feel that we have found the contractor we will want to work with over and over again, and we cannot wait to invite him to our housewarming party so he can meet all of our family and friends and be recognized for the great work he and his team have done!"

"Had windows and doors installed by this company. The window installation went great. The bad news is that they do not seem competent at installing door hardware. My door has not latched properly since they made some unwanted modifications to the hardware (it worked perfectly before they started modifying it).have had them out three separate times to fix the issue they caused with the door latch and lock. Every “fix” they do seems to make the problem worse. I would steer clear of this company for door installations."

"Alan was very knowledgeable and got the job done quickly and at a fair price"

"NOVA Exteriors did a wonderful job replacing 3 exterior doors at our home. They checked every box one could ask for. Rob our sales rep was patient and understanding of our needs - even coming back a second time as we had a hard time deciding on what we wanted. Their team worked quickly and did a great job installing some beautiful new doors. We noticed after the installation that there were some imperfections on the hardware installed and they have agreed to replace them & their customer service was top notch. They responded quickly to some minor concerns and went above and beyond to fix the problem. While doors are never cheap, their price was right in line with other Provia vendors and 1/2 the price of Pella vendors. I'd highly recommend them."

"Fabulous well put together"