Get matched with top tankless water heater repair pros in Watertown, MA

"The service was quick and efficient and the pricing was great. "

"Excellent service. Very professional, on time, and the faucet replacement was done perfectly. Everything is working great now. Highly recommend. "

"I had plumbing leaks in a couple of places, but the men that did the work went above and beyond by replacing every component involved top to bottom to ensure there would be no leaks for a long time to come. Very satisfied with the quality of work as well as how quickly it was done."

"Got the job done. I don’t know if it could’ve been a little more in depth. They kind of just sprayed it with a cleaner and checked the temps, and a few weeks later, my AC is now dripping water."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed. "

"Carmine and crew were excellent. He scheduled quickly and was fast and professional. 2 thumbs up"

"Very reasonable, great communication, hardworking. We will definitely hire them again!"

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted "