Get matched with top fridge, freezer or ice maker repair or service pros in Watkins, CO

"DO NOT USE THESE CROOKS They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats."

"He was very nice guy. He came on time and did a good job."

"He was friendly and knowledgeable."

"He was available and did the job on time!"

"Bret did a fantastic job realigning all the doors/trim in my basement which had shifted over the past 20 years. He also lowered the baseboard all around my basement as well. He worked tirelessly and quickly. It really is nice that all the doors in the basement close effortlessly and it looks like it did when brand new. He also installed a new lazy-susan shelving which had broken. In my opinion, Bret is a craftsmen's craftsman. All his work has been outstanding, priced below market value, and he is honest and trustworthy. Just the type of person you want to know and have his number handy for all projects."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They booked almost 30 days out for a fireplace repair. Showed up promptly on scheduled appt time and day. Tech discussed the issue, options and potential future problems. Removed a star due to a $279 service and trip fee while the repair was ~$190."

"Paul Tubbs is very good at diagnosing problems related to large appliances. He repaired my refrigerator and spent a lot of time diagnosing the problem with my washing machine. It was determined that purchasing a new washer would be much cheaper than repairing my old one."

"An easy identification of the problem and fix."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."