Get matched with top tankless water heater repair pros in Wayne, PA

"My water heater has stopped working and water heaters in a hurry was able to come out same day, on a Saturday. Jeff was professional, knowledgeable and explained all of my options. He ended up replacing the water heater and upgrading my system. He was thorough and clearly wanted to make sure that the job was done right. I would definitely recommend this company for any issues with your water heater."

"Ross and his team did an amazing job replacing my old water heater with a new tankless water heater. They arrived on time, were very professional and had my hot water up and running in what seemed like no time. They provided excellent service at a great price and I will definitely use them for all of my plumbing needs!"

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"The technician was on time and polite, and careful about our home. He determined that the freon was gone in our system and tried to give it a freon boost. It was unsuccessful and he said that indicated a leak somewhere in the line between the basement and the outdoor unit. He suggested a new unit since our unit is 7 years old and was a base model. We discussed units and he suggested that he would get in touch with Mr. Dibiase who would be better able to give us the information we required. Mr. Dibiase called us and gave me some figures over the phone, but I wanted to have him come out in person and could not schedule it for several weeks because of my own commitments. He was very polite and helpful on the phone. Several days later, my husband recalled that he had added our heat pump to a Sears Service Agreement that allowed us to add existing appliances less than ten years old to our service contract for the Kenmore applicances we already had. We called Sears and they came out and were successful at adding freon. They suggested we call again at the beginning of the AC season to have them evaluate the system. This does not mean we won't use DiBiase, but we were surprised that Sears was able to add freon and the Dibiase tech was not. Perhaps we just didn't understand fully, but we will give the Sears service contract another try before replacing the entire unit.
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"Excellent. Crew was at my house within an hour of my call. Within 5 hours of waking up to no hot water they had a new water heater installed along with an emergency cutoff valve I requested and had cleaned up all the leaked water."

"Project: Install hot water heater. Job was done on time by knowledgeable workers and work area was cleaned."

"Very easy to deal with. Everyone I contacted at this company was polite, professional and actually cared about resolving our hot water heater problem."

"Excellent. Water heater failed on a Sunday and was replaced by noon on Monday. Tyler Miller did an excellent job!"

"Workmanship (Billy Pearsall) was excellent and done quickly; very courteous and professional. However based on various options quoted and online prices for the same heater model, it seems that the premium for same-day service and 6 yr warranty on the labor and miscellaneous parts was over $500! If I were to do it over again, I think I could have survived a week without hot water and would have ordered my own heater. As it was, the labor (and overhead?) would calculate out to ca. $300/hr."

"Quick response on a Sunday after my hot water heater failed, with ValDel able to supply the brand of water heater I was looking for. No one likes putting out the kind of money that this type of emergency repair requires, but I was able to negotiate significantly down to almost match a verbal quote that I had received earlier in the day. Jason was an excellent technician, very courteous, and completed the job quickly. I would definitely use ValDel (and Jason) for future needs."