Get matched with top wood stairs and railings repairers in Webster, NY

"respectful, on time, pride in doing a good job."

"Great I absolutely love the bar top fit and finish were flawless"

"No complaints. Happy with his work. Would recommend."

"It went pretty good. Missed one area, but came and took care of it in good time."

"Ray and the team did a great job on our project. Ray always replied promptly, was upfront on scheduling and completed the job as promised. Ray went above and beyond to make sure we were happy with the stain stripping process and patiently worked with us to trial 4 stain colors before finding the perfect product for the re-staining work. The crew was careful not to cause unnecessary damage and always cleaned up at the end of each day. The stripping work was very labor intensive, but the crew stuck with it, and we are very happy with the finished product. Our log home is 'beautiful' again. We would highly recommend Ray and his team. Thanks guys!"

"We needed roof repair, location and repair of leaks in a rooftop deck, and the installation of many cabinets, both base and wall-mounted. Our first contact with Doug Coons was about locating the sources of multiple leaks in a rooftop deck that had been an issue for the entire eight years since we’d built an addition to our home. We’d had at least three other contractors out to look at it and selected one to do the repairs. We invested thousands of dollars into that repair and to replace the ceiling and drywall damaged by the leaks. That “repair” did NOT take care of the problem; the leaking persisted, and all of the money we’d spent was wasted. When I called Doug Coons, he answered his phone on the first ring. He came out within two days and gave us a quote on the spot. I think this was a Wednesday. We discussed the timeline for the job, and I jokingly said, “Well, unless you can have it done before Saturday afternoon, it’ll have to be next week. We’re having a graduation party here Saturday.” To my surprise, Doug said if we needed it done by Saturday, they’d get it done. And they DID. His roofing crew was phenomenal, especially the crew chief. It was obvious from the minute he viewed the interior damage and then walked the deck and roof that he knew exactly what the problems were and how to fix them. He explained very clearly what was going on, why, and what needed to be done. They got to work and were finished and cleaned up and out of there well ahead of the party. We’ve had no issues with leaks since. The next time I called, Doug answered his phone on the first ring. (I’ve since found out that this is standard for him—something which is completely outside of my experience and really appreciated.) We’d participated in an auction to benefit a local animal rescue organization and bought thousands of dollars’ worth of floor model cabinets. They came “as is,” with some damage, and without installation instructions. He and his crew did an outstanding job of configuring, repairing and installing them. Their attention to detail and how particular they are about quality work is really commendable. We’ve already lined up two more jobs with them—drywall, flooring, wainscoting, waterproofing, and more cabinet installation, and I have every confidence that this work will be performed to the same high standards as the work done so far. It’s great to have a contractor who really DOES “do it all,” and I’m so glad I’ll never have to search for and “vet” a contractor ever again. Finally, my husband and I think his quotes are quite reasonable, especially given the high quality of workmanship."

"They were very punctual and professional they did a great job on my stairs I can’t wait until my next project with them. I definitely recommend them very nice guys."

"Excellent job!! The owner ( Nick), design specialist (Neil), and project manager (Dave) were very helpful with design and material selection for the jobs. They took care of everything. All of the workers were on time, respectful of our home, and courteous. Andrew and Jim are meticulous in their work and true craftsmen! I will not hesitate to have them in my home again for any other job we may have."

"Paul and his team were prompt and courteous every day of the job.  Paul, and his head painter Josh and the rest of the crew were very attentive to all the details of de-glossing, sanding, proper priming and painting which are the big challenges in painting wood cabinets and wood paneling.  They did not stop until the quality of the finishes met my expectations and their own standards for excellence.  I appreciated the extra effort they took to make sure the job was well done.  There was a great deal of dust and other debris but the team worked hard to keep the disruption and mess to a minimum and cleaned well before they left.  The results are spectacular and both rooms have been completely transformed."

"They were very good and did a very good job."