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"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Leak had been repaired multiple times by other contractors and then reformed. Adrian and his team fixed it first time! On time, knowledgeable and fairly priced."

"Great people who are willing to go lengths to make sure everything is perfect for you. We recommend these guys to all of our family and friends!"

"About a month ago, a young man from Power Home Remodeling - The Quality Assurance Manager, Alex P. came to my home to inspect the work one of his crews did on my home...they replaced all the gutters and trim...$9,000 worth of gutters/trim....He needed to get up into my attic space b/c I was told the only way to 'certify' the warranty was to see the work (soffits) from inside as well...he would not take NO for an answer....tells me again about certifying the warranty so finally, I let him up there...lo and behold he says he finds water damage...I look at what he sees and I can't say yes or no that it is exactly what he is telling me... He is very aggressive during his 'pitch' for a new roof...he says that as 'management' he can bundle the gutters and roof together...he writes all of this down on a piece of paper (which I am in possession of)...says he can do both jobs for $24,900...roof and gutters... He shows me the figures...I see it on paper...how much it would cost and its monthly payment...I speak with my wife and we decide to put $10k down...he says to me that $10k will come off the $24,900 once the financing is set...he writes all of this down right in front of me...tells me the $10k will come off the loan as a down payment ... THIS WAS A BOLD FACED LIE... At no time did he EVER say the cost of this project would be $34,000+...my paper work that he showed me, DID NOT have that figure on it...if it did...I would have said NO...he told me the entire project would be $24,900...not $34,900... Had I not looked at the financing paper when it came in, I would have never known I was deceived...at no time was the cost of both projects more than $24,900...I call the company to complain...I tell them what I have in front of me...the figures that were agreed upon by my wife and I and their man Alex P...all they can say is...you signed the agreement!!! Over and over this is what I am told...I ask for Alex P to call me and to this date (6/12/25) I have yet to hear from the guy. Why is that? He's the Quality Assurance Manager...the guy who told me b/c he is management, he can give me a better price...this companies practices are deceptive. Yup I signed the agreement but was told something totally different! I am happy with the product and work but come on...everything you read for reviews on this company is 100% accurate...from how they ended up at my home (doing work in the neighborhood...sure they were!) I just threw away $10k because of this companies deceptive practices!!!! And again, why hasn't Alex P called me back? B/c they got what they wanted and know they are wrong! I have received responses from the company and both responses DO NOT address the deceptive practices of their QA manager, Alex P...I know what I was told and what I was shown for a total price. They make it as if I am an idiot and am making this stuff up...I am not!!! I am not saying I am devoid of blame here b/c I trusted them and in the end, I was misled by this company!"

"The job went okay. The workers were not very communicative but did a good job. The gentleman who sold me the job seemed overworked and showed up sporadically and requested final payment before the job was done."

"Bill responded to my request quickly, scheduled and performed the job within 2 weeks. He and his crew arrived on time and did a great job. His price is very fair. I would recommend him without hesitation."

"They did a good job."

"We had American Hime Fitters put in a couple doors and windows. We called about a month ago, they were very prompt and professional showing up on time. Our materials as well as the install happened quicker than we expected right before Christmas. If you are looking to get projects done this is the Go to Company. Jay and Shawn were a great pleasure to work with and they made our dreams and expectations happen."