Get matched with top fridge, freezer or ice maker repair or service pros in West-Chester, IA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Tom Smock was early, efficient, completed the repair work quickly, informed us and showed us the problem that caused the food compartment cooling system to fail. Mr. Smock was very friendly and pleasant. We were exceptionally well pleased with the service. We requested an annual maintenance service call inspection for the week of May 16, 2018 to keep the Refrigerator in good operating condition because we had invested $3000+ in the 4 door Samsung Refrigerator. It was used only 27 months, and failed 3 months after the purchase warranty had expired. ________________________________________________________________________________________________________________________________________ In our research for a "technician repair" service we found there are many complaints with Samsung Appliances and we would not recommend a Samsung appliance to anyone. Another family member had purchased a Samsung front-loading washing machine also from Lowe's Home Appliances and they reported receiving very poor service from Lowe's. They sent out a technician who could not fix the Samsung Washing Machine. The extended warranties for Samsung Appliances is simply a scam with the technician going from job to job without repairing the appliance "because" the "digital programming panel" was burned out and dead. The recommendation suggested was to "buy a new washing machine." Ordinarily, we have been very pleased with Lowe's products and services, but in the case of the Samsung Washing Machine, the family member was very dissatisfied with the service call as well and with the Customer Service repeated phone calls that were apparently long-distance overseas with a call center using agents who did not speak fluent English. ____________________________________________________________________ Fortunately, Smock Companies provided us with GREAT service. Mr. Tom Smock knew exactly what he was doing, performed the job quickly and we will give good word of mouth referrals to the Smock Companies in Southeastern Iowa. May God Bless them with excellent success. Thank you Home Advisor for the recommendation to Smock Companies, LLC. We will certainly promote your efficient services to locate a very professional and competent home appliance service provider too!"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

We are a locally owned and operated company with years of industry experience. We value honesty and integrity in all aspects of our business. We offer a variety of home improvement services that are customizable to each individual project. We specialize in doors/windows, carpentry work, and a variety of related handyman and repair projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!