Get matched with top fridge, freezer or ice maker repair or service pros in West Des Moines, IA

"Nate the owner responded quickly and professionally. He was able to squeeze me in late in the day and had it fixed in less than 30 min. I will definitely call Carl’s Appliance if I need help again."

"Super helpful"

"Very pleasant and professional. Happy with the work."

"Two service calls within warranty time of first service- charged for both calls. $220.00 to align burner caps- !! Continued to insist 2nd call was due to clear orifice as well as align burner caps. Gave me discount $123.05. - REALLY? ABSOLUTELY should have never been charged for 2nd call. Be sure to have tech give you a Job Status card of work done. I was not given one on first service call. Also, warranty information is listed- 90 days- another bit of information not communicated. Job#464927 SG Date of work 12/20/22 I will NOT be using Nebraska Home Appliances Repair- I was totally taken advantage of."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I’ve used DDS plumbing over the past several years for repairs & assistance with a remodel. DDS exceeds expectations every time. They are thorough, efficient, honest, dependable & complete high-quality work."

"Service was excellent and very professional!"

"Rob & Cody even arrived early and did an excellent job. Pleasant to talk to and very professional."

"Had them come out and give me an estimate . They recommended for me to simply buy a new unit as it would be cheaper than repair"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."