Get matched with top tile & grout cleaning pros in West Jefferson, NC

We take great pride in our experience, expertise, quality, and customer service. We treat every job as an opportunity to show the customer that we are different. It is our mission to provide transparent pricing, excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to communicate with every customer and provide open and honest information. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"I was very pleased with all aspects of their service.  I will be calling on them again to clean other carpeted ares. <br />"

"Miguel was running a few minutes late, but was courteous and called to let us know. He arrived and went right to work and was in and out in about 45 minutes. This is the second time that he has cleaned our carpets and we have been completely satisfied."

"A month ago, I met with the company president to discuss refinishing two of the marble floors in my home.  During that meeting, the president noticed that I could possibly have more damage UNDER my floors by the way one of my marble tiles had broken.  He was absolutely correct.  I had a contractor look at the damage and he confirmed that there was damage to my subfloor that needed to be fixed.  After having another company repair the floor, I asked Dustin Nichols, President of SOLID ROCK REFINISHING COMPANY to come and refinish the newly repaired foyer and master bathroom.  His brother in law, Eric, who also works at the company, and a crew of men came to my home on the date agreed to and at the correct time.  During the first day of the job I learned about the other services this company does.  During the next two days, I had this team and the president fix broken ceramic tile in another bathroom, refinish the two marble floors, they cleaned the grout in three ceramic tile bathrooms, fixed two counter tops of cultured marble, and seal four bathrooms so that mildew can not grow on the grout.  They did all of these services for the original price.  I am thrilled with their service and the work done. <br />"

"Dave came out- looked at the job. They were here within a week. Neat, clean professional. It was very nice to see the Owner Dave actually working on the floors sanding and staining. Wasn’t expecting that in today’s day and age. Truly great company, I read some of the iffy reviews but I called for a quote, when I mentioned the reviews he was humble and said “I’ll sand your floors, if you’re not happy- don’t pay” what did I have to lose. Floors were perfect."

"I hate having to leave a less than excellent review but I so appreciate the time people take to share their experiences, good, bad, and average on Angie's List. I just joined so I didn't check out this company before using them. I will begin by saying that the water mitigation dept. of CRC was excellent in responsiveness. We had a hot water pipe burst at 3 am above my closet on the second floor. We were awakened by a large picture hitting the floor as it fell from a saturated wall. We quickly turned off the water and put buckets under the dripping ceilings. We called our insurance company the next morning and our agent recommended CRC. We called and they were onsite within the hour (about 8:30am). It was almost too much to believe because there were probably 7-8 guys ripping out the ceiling and moldings and installing huge dehumidifiers, floor mats, and fans. It broke my heart to see my crown molding and wainscoting ripped out and hacked up- what a waste! They said it had to be done to prevent mold, but that they would be sure to replace it just like it was and I had no reason at that time not to believe them. The project manager was very reassuring and explained everything in detail. He spoke with our insurance company and for some reason they were given the go ahead to do the estimate for the reconstruction instead of an adjustor. OK, big red flags should have gone up but they assured me this happens all the time. Their estimator came at the end of the next week. We walked carefully around and pointed out each of the damaged areas. The estimator assured me repeatedly that the work would be done right and we would be pleased and it was guaranteed for three years. After several days my insurance company called and said the estimate was too high so they would need to have an adjustor come out after all. Why they didn't  send an adjustor to start with is beyond me. All the insurance adjustor did was basically confirm that the CRC quote was good although we found several areas where the CRC estimator had made mistakes (like carpet replacement for $0.62/sq ft in one bedroom and $3.43/sq ft. in another room for the same carpet). Obviously the adjustor didn't go over the CRC quote carefully. So after that, CRC never contacted us again. I called and was told the structural project manager would be in touch to schedule the work to be done. They even left a lockbox on our door so they could access our house when needed. It is now October and we still have not heard from them. We contacted the water mitigation project manager to ask him to please come get the lockbox. At least he responded. He removed it without knocking (or maybe I wasn't home). He was a really nice guy but the other part of the company he works for is not up to his standard. So, be aware- CRC- great for water mitigation but don't count on them to follow up with repairs. I rated them a C because unfortunately I think this is an average experience when it comes to dealing with home repair. What a shame. No wonder there are so many DIYer's. <br />"

"I have used several Granite Gold products and like their effectiveness because they do what they are supposed to do. No strong fumes or irritating skin problems. The granite counter top daily cleaner and polish are so easy to use (spay it on and wipe with a paper towel) to keep all your stone products clean and shiny. I was surprised to see how effective the grout cleaner is. I sprayed it on some dirty tire floors in the bathroom and let it sit for a couple of minutes. Then I went over it with the scrub brush they provide. It looked clean then, but when it dried, it was much brighter. This is a 40 Year old bathroom tile floor pictured. Granite Gold also provides excellent professional support."

HARRIS FLOORING TRIES TO MEET AND EXCEED CUSTOMER EXPECTATIONS, 100% SATIFACTION GUARENTEED, SUBCONTRACTORS EMPLOYEED

"nice area carpet at a great price <br />"

Cutting Edge Tile & Cleaning has been in business for almost four years. We do not subcontract out work, it is done by our trained staff with the owner involved in every job. Services are provided and payment is expected upon completion.