Get matched with top chimney cap installers and replacers in West-medford, MA

"Did not receive discount on chimney cap as advertised. The masonry joints were not completely cleaned of loose mortar and repaired. The sealant was put on over bricks and joints that were not thoroughly cleaned of moss. Crown sealer in center of chimney did not cure and washed away -"

"I bought a really nice regency gas fireplace from South Shore Fireplace and couldn't have been happier with the way they treated me and completed the installation. They were the most attentive and considerate companies I approached which is why I went with them. We couldn't get the time of day from other fireplace stores. These guys were right on the ball from the start. Spent a lot of time going over the different stoves and options that go with them all. The installation was scheduled and went very well. Installers were very thorough and clean. This was a complete installation, needed the chimney as well as the stove. Everything was done perfectly and I couldn't be happier. Recently, the stove I picked had a recall and I was informed and updated by Scott as soon as he had news. This actually went on for a couple of months but Scott would contact me every couple of weeks and let me know what was going on. When the replacement part came in, they scheduled the work IMMEDIATELY and I met Jon, one of the senior techs and installers. Jon was on time, meticulous and thorough. Very clean and organized as you would expect a master craftsman to be. The repair went very well and made my stove run better than ever before. When your happy with a job someone does for you, you hardly ever write a review but something turns sour, people can't write one quick enough. When I need something done, I go online and read all the awful reviews of probably great companies so I do not hire them. This review is for all of you that are like me and come here to get the low down on a business. Do not hesitate to go with South Shore Fireplace. It is very hard to find craftsman who really care about what they do and also so nice to deal with. South Shore Fireplace will be my go to guys for the rest of my life. Love you guys - job well done and sincere thank you for your continued support throughout the years."

"Called to get a quote on sweeping the chimney, and also replacing an existing cap that had fallen off. They called back quickly, but quoted a price of about $375 (after Angie's List discount) for the cleaning, and another $350 to replace the cap. Called Downeast for another quote, and they said $275 for the cleaning, and "while we're up there we'll just put the cap back on." (Downeast ended up charging just $175, because they inspected it and said it didn't need cleaning, so just charged for the visit and replacing the cap.)"

"After a couple of attempts of amateur attempts at repairing my chimney leak during heavy wind/rain storms, I've decided that it was time for some professional help to solve this chimney leak. I started searching around on Angieslist and the rest of the internet, and it was quite a long searching process. There are plenty of Chimney companies out there; but Five Star drew my attention. It was the high Ratings, plus a Facebook page that allowed me to see some of their previous work. Speaking with Five Star I sent them over some pictures of my Chimney with a yard stick for in the image as a reference. After couple of email exchanges, they sent me over a quote - which I found to be the respectable in this arena, especially for the work I wanted done, which is replacing the entire chimney. It's a lot of labor! After setting up the appointment, all that was to do is to wait for them and their crew to arrive. The entire process took a few days; starting with the demolition of the old chimney, constructing the new chimney, and finishing the new chimney with a crown, flashing, and water resistance capabilities. One thing I noticed with Pete and his crew is punctuality, on time each day and getting everything ready for work. At the end of this, I have a new chimney that is no longer leaking per the recent rain storm that passed through the area. And all of the old chimney and construction materials are no longer at my house. A warm thanks to Pete and the rest of Five Star Ventilation for replacing my chimney, I am one happy customer!"

"Rock Solid Chimney provided excellent service-they were on time, cleaned up after they finished, and did a very good job."

"Michael and team helped to repair the crack and add a new cap for my chimney in a timely manner . The price is also very reasonable . Highly recommended!"

"I called for an inspection and consult and the owner just happened to be working on a job in the area.  He came over within an hour or two after my call.  He went over the whole chimney system and advised me on a number of issues and options.  I had done a lot of research on the issues I thought I had, and he confirmed most of my fears, yet provided me with a great deal of information and options.  I feel like the quote was fair, although I cant afford the work YET... As soon as I can, they will get the job for sure.  VERY friendly, VERY thorough.
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"I recently had FRS Roofing install a roof on my home. I was impressed with the way they conducted business, and I am very happy with the finished product. One of their salesmen, Joseph Costello went on my roof and filmed the issues he saw that needed attention. He showed me a video on his computer of the inspection he had just completed of my roof. He then showed me his suggestion of what should be done and also had samples of the materials that FRS would use on the roof replacement. I was impressed with the materials that would be used and chose FRS to replace my roof. I watched the roofers replace the roof and perform the work and cleanup. After the job was complete Joseph Costello once again went on the roof and filmed the finished product for me to view on his computer. Very happy with the entire process, Thank You."

"He does a great job, and explain the condition of the roof."

"Our chimney needed to be rebuilt from the roof up. We called Carl for an estimate and he sent someone out who gave a free verbal estimate of $1300.00. We scheduled the work and were told they would come out to do the project as soon as they could, as there were other projects ahead of us. The work was completed during three consecutive days by the same gentleman who came out the first time to give the verbal estimate. On the third day, when the work was completed, Carl's worker stated he would be collecting a check from us that day. He then asked what we were quoted on the formal estimate from the company. This came as a complete surprise to us as the only estimate we had ever received was the free, verbal estimate when he first visited our home. He then told my husband he was under the impression the total for the work came to $1800.00 and then he called Carl to confirm. Because of the miscommunication, Carl agreed to charge us $1350.00. This was a positive aspect in our dealings with the company, although they could have been more communicative and clear regarding a formal estimate in the first place. After the work was done, we noticed a lot of debris on our roof, including broken bricks and mortar from the old chimney. We also noticed that a large piece of mortar/cement had been left under our back deck as well as had been spread over parts of our foundation. We are assuming this was extra and the worker was trying to dispose of it. We also never received a receipt for the work. We should have asked for one when we gave him the check, but we were going out of town and were in a rush. Therefore, my husband called Carl multiple times the next week. Carl never answered his phone and his voicemail box was full every single time. My husband also sent an e-mail to the address listed on the company's website, detailing our concerns: 1) no receipt, 2) debris on the roof, and 3) a free cleaning of the chimney which had been part of a verbal agreement -- and my husband never heard back. Due to their unresponsiveness and the mess that was left at our home, we have given up on contacting this company and will be using a different company for any further chimney repairs or cleanings in the future."