
Serving West-mystic, CT and surrounding areas
"Had True Green for a few years. First year or so they were great. Did what they said they would do. Turned the lawn around. However had issues with their guarantees. That was the whole reason why I went with them. When I ran into an issue last summer with their grub warranty I received lip service. No one showed up to re mediate even though the regular guy from True green and I had called several times with no response. This year started up. I called and canceled. Apparently they took notice. Some guy said he was going to stop by and take a look. Never did, but did send someone with grass seed. Then they continued on as if I had not stopped. I called when they said that they were coming to do some more work and said I had canceled. That did not stop them. They showed up anyway and did the work. After complaining they did not charge me which was good. A week or two later a guy spoke with me. He seemed very sincere to keep my business, but it was a bit too late. Why didn't True Green take action last fall when I called up a half dozen times? Good things - Their product is pretty good, but they ignored the soil testing results that I had. Bad Things - When there are issues they are not exactly smooth at straightening them out quickly. Pricing differs from town to town."




















