
Serving West-york, IL and surrounding areas
In business since 1996
Free estimates
Emergency services offered
"**UPDATE: Just yesterday (a day or two after I submitted the review below), we noticed that Barrier had come out and replaced the trim with the correct color. I don't know when they came to do this, as we received no notifications that they were coming/had been there. We're pleased that this finally got done and hope that any possible future projects with Barrier go smoother.
The work on the window replacement was fine, but they put the wrong color trim on the exterior window framing. The install crew didn't bother to let my husband know (who was home at the time of the work) that they were finished, and rather than letting him know so he could check their work and make sure it was done correctly, they just left. We contacted Neil Masten a couple of days later via phone to let him know that the trim color was wrong, and he indicated they'd have to special order the correct color trim. He indicated it would take a few weeks but as soon as it came in, they'd send someone out to fix it. Well it's been a few months, and after one follow up call initiated by myself that was answered (I was told they were still waiting on the trim to be delivered) and another call that was again initiated by me and has now gone unanswered for 2 weeks, we are still waiting for the trim to get fixed. They have our money already because we bought the services through the Angies List Big Deal, so getting paid is not a motivating factor for them to complete the work."





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