Get matched with top plumbing installers for a remodel or addition in Westville, FL

"as advertised"

"I wanted to write about our experiences with Cedrick Jones and Gold Star Adjusters. Our insurance company was planning to not pay us for major damage we sustained during a wind storm that hit our house around Feb 2020. Even though water came into the house and was inside the wall, they told us that the damages were only worth about $2K or so and that it would be a cheap fix and the amount conveniently was below our deductible threshold. Mr. Jones was able to force the insurance company to pay out more than enough money for us to hire professionals to come out and rebuild most of the interior and some of the exterior wall where the water was coming from. If it wasn't for him, we would have been on the hook for several thousands of dollars worth of repairs. Mr. Jones also took the time to look over our insurance policy to make sure that they hadn't hidden high deductibles on other items on our policy to prevent any future surprises. I wanted to let you know that Mr. Jones handled everything above and beyond the normal level of care and professionalism one would expect from an adjuster. He spent several hours at our home ensuring that any and all damages were fully accounted for and held the insurance company accountable for payment of the damage claims."

"Allen was great putting together my home gym. Great guy with a lot of experience in everything required in a home including electrical and plumbing. I will definitely be referring him to my neighbors."

"The job was completed on time and there were no hidden costs."

"Craftsmen services remodeled our master bath, starting with replacing drywall, flooring, shower with custom tile work, vanity and light installation. The entire team was a joy to work with and were very accommodating with our changes and schedule. The quality of the work was spot on and the price excellent. I highly recommend Craftsmen."

"They inspected the job on Tuesday and gave me a very fair estimate. I sent them a 20% deposit and they started work on Wednesday. When they completed the job, they sent me “before” and “after” pictures to show me the work they completed. They expertly completed all the work in a very timely manner. They cleaned up the site as if they never were there. I absolutely will use them again in a few years when I need tree and gutter repair work again. I would highly recommend their service."

10 employees. Uses subs.

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"I am not able to locate my review, so here it is again from August 2022. QUOTE The technician showed up on a Tuesday and made a comment to the effect that he did not want to replace the Thermocoupler Sensor. He lit the Pilot Light and asked for his fee and left. After he left, within minutes the burner cycled off and the pilot light went out. I called the office and was told that he would return on Friday. We proceeded to light the Pilot and allow the burner to cycle through heating the water. He did not show up, he stated that he was not informed when he called back on Monday. He scheduled a time to come by on Tuesday. He arrived and stated that he was instructed to change out the Gas Control Valve. It failed to fix the problem he was unsuccessful to get the Pilot Light to light. Worst part was that he managed to break the original valve so that could not be re-installed. He said that he would need to get to the office but will be in touch. So then, we have NO hot water at all and my Grandkids were visiting, so no hot water for their baths. Wednesday we were contacted and were told that we would need a new water heater for an estimated cost of $1,800.00 and they would not continue in any way to attempt fixing the water heater. We told them to leave our house. We then contacted Okaloosa Gas District, who sent a technician out the same day. The technician came in and checked the water heater out. He then, in short order, proceeded to replace the Thermocoupler Sensor, lit the Pilot Light and watched for three cycles of the burner heating the water. The Pilot Light remained lit and they guaranteed that they would return if it failed again. After checking the water heater over, they stated that the unit was in great working order and would not to be replaced anytime soon. Willingham sent me a bill for the unnecessary part after they broke the original, charging me labor for the technician to break the original part and still did not have a working water heater. We will pay the bill just to end relations with them. We will never call them again or recommend them to anyone for anything. The worst thing was that someone in the office instructed the technician, who stated this to us, that the Gas Control Valve was the part requiring replacement without having seen the water heater. UNQUOTE"

"I strongly caution anyone considering Peaden Air Conditioning, Plumbing, and Electrical to explore other options. If I could give a 0 star review, we would. We engaged Peaden for over five different services, and in every instance, the work was plagued with issues requiring multiple technicians to return and correct their own mistakes. In several cases, Peaden was ultimately unable to resolve the problems, forcing us to hire other licensed contractors at our own expense to complete the work properly. Their back office operations are equally disorganized and unprofessional. Peaden consistently failed to adhere to their own agreements, making billing and scheduling unnecessarily difficult. In one instance, they proposed a solution that we accepted, only to later attempt to unilaterally change the terms of the legally binding written agreement when the test results did not align with their expectations. On another occasion, they charged our credit card without authorization for a job that had not yet been completed. Communication was a constant struggle—we had to follow up repeatedly just to obtain basic information, only to be met with unfulfilled promises and a complete lack of accountability. Peaden frequently claims that customer satisfaction is their top priority and assures clients that they will make things right. However, these assurances are meaningless when the company lacks the competence to effectively resolve the very problems they create. Their repeated failures demonstrated an inability to deliver quality service, rendering their promises empty. Furthermore, despite explicitly instructing Peaden that they were no longer permitted on our property, they sent a contractor months after a job was completed to "touch up" paint. Given their history of subpar work, this appeared to be yet another attempt to address deficiencies they had failed to correct the first time—without our consent. Considering the repeated issues, wasted time, and additional expenses incurred due to their incompetence, I cannot, in good conscience, recommend Peaden to anyone. A professional company should stand behind its work, honor agreements, and respect customer directives—unfortunately, Peaden has demonstrated the opposite at every turn."