Get matched with top sump pump repair or replacers in White Cloud, MI

"John was courteous and professional and did a great job replacing my water heater."

"They replaced an ejector pump to our septic system on July 3rd. Yeah?"

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"Mike Turner came to my house for the initial estimate for the job.  I had water leaking into my finished basement through the joint where the concrete wall meets the floor.  It had become so bad that I had a significant pool of water in the middle of my basement.  Mike did a great job explaining why my basement was leaking, and why B-Dry's solution would permanently solve the problem.  He spent about an hour with me going over the details of the job, drawing up a plan, and letting me know what I'd need to do beforehand to prepare the basement for the job.  Not only was I impressed by his professionalism and knowledge, B-Dry's price was less than 2 other estimates I had from other companies. <br /> The crew that came out to perform the job were great.  They were friendly and courteous.  The work is pretty dirty, and they did a good job of minimizing the mess.  The job took 3 days, which was pretty quick given the amount of work involved.  They had to remove the concrete around the perimeter of the basement, install the drain system, and also dig and install a new sump pump. <br /> The system has been in place for 2 weeks now, and we just had a weekend of very heavy rain to the point where there is some flooding in my neighborhood.  My basement has stayed completely dry, where before I'd start to see signs of water a few hours after a rainfall.  I'm very satisfied with the system B-Dry installed and I'm confident that my basement will remain dry. <br />"

"They did a great job. Very professional. The only reason I didn’t choose them is because another company lowered their price by almost $2,000 to get the job. (All companies came in around the same price.) But I probably would’ve gone with B Dry otherwise."

"Very prompt and gave detailed information about work that was going to be performed. A salesman was let go so I had to make several calls before I found his replacement to get the second part of my job completed. They left a pretty big mess at my home as well as denting my water heater. They did a good job but I think someone should follow up to make sure the customer is satisfied and all of the work was performed correctly."

"OK, but water was contaminated and no suggestions to improve it"

"We are very happy with the service! Caleb was very through, explained our options, performed the service in a timely manner. He had to remove the toilet to snake the drain. He did a great job of replacing the toilet and cleaning up! I would highly recommend this company."

"The gas line to our water heater was damaged by another contractor. Mr. Rooter fixed it by installing a gas ball valve and gas flex line to replace the old line. Scott was scheduled to arrive between 2 and 4pm, but due to a previous job taking longer than expected, did not arrive until after 5pm. He was quick to complete the necessary work and the work he did seems to be just fine. He was friendly and wore bootie covers on his shoes so he didn't track in any snow or mud from outside. Our only complaint is that the job was more expensive than we would have liked."

"The finished product (installation of drainage system/piping along the parameter of my basement) was done very well. However, I was told by the salesman (Bob) that the crew would remove the paneling before work commenced. I should have known that was too good to be true and questioned this but I didn't. The crew cut a foot of paneling off the bottom all the way around the basement parameter. If they didn't want to remove the paneling as promised, that's fine, I would have made arrangements to remove the paneling myself. Now I have to replace/cover all of the cut paneling, at an extra expense not anticipated (nor can I really afford). Also, at the end of day 2 the crew removed all of the protective plastic covering all of my furniture & everything in the basement, even though they had a whole entire day's worth of work still do complete the following day. They assured me that they wouldn't kick up any dust with the work that remained to be done. Totally not true. Dirt and dust all over my belongings. Plus there were a couple of little things that gave me pause (like forgetting to plug in the sump pump after they left on day 1 - the emergency alarm went off because it was going to overflow and I didn't know what was happening - I had to call a crew member on his cell phone to figure out what was going on - thank goodness I was home.) And they left a box of product in my garage that someone had to come back out to pick up a few days later. Everyone was super nice and polite, and I hate to complain about these things, but it was enough to leave me a bit disappointed."