Get matched with top tankless water heater repair pros in Whitmore Lake, MI

"The price wasn't the lowest -Their service was fine, but the job they did was ok."

"Mark came out to our home to test our water and review the water softener systems available. He was very professional and did not pressure us in any way. He was very responsive to a follow up question. Colton installed our system the next week and he also was a very professional and pleasant individual to work with. We've had the system up and running for 5 days now. What a difference! I highly recommend this company."

"Was unaware of Pete Black Plumbing until I needed a plumber. They contacted me promptly, were flexible on my schedule, and were very professional. They did not try to oversell me on anything I didn't already need. Extremely pleased with the pricing but mostly the quality of work and quick turn around time. Will definitely use again"

"The guys were great. They were on time, professional and did not leave until the job was done. There were mechanical issues with the toilets and they had to get 2 other ones. They continued to do work as needed while one went to pick up the toilets. I would definitely use them again."

Benjamin Franklin Plumbing of Ann Arbor is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

"Fantastic! Very quick response on a Saturday. Tyrone was close by and quickly came over to evaluate whether or not this was a repair or a replacement for our Rheem tankless water heater. He was very kind and knowledgeable. Unfortunately, as I suspected, it was a replacement. Jeff the project called and we walked through our options and price with him. He was low pressure and very understanding. We decided after our research to schedule a replacement for Sunday morning. Les and Brandon arrived on time and were very nice and worked quickly. Overall it was a great experience and GREAT customer service! Les and Brandon were very helpful, knowledgeable and informative. HIGHLY RECOMMEND!!!"

"Eric was great in helping me sort out my tankless water heaters that the last plumbers screwed up. Fast and efficient! Will be my go to for now on."

"I felt that the extra fee was excessive. Other Carrier installers contacted me and agreed to perform the repair for the amount Carrier reimbursed them, with no extra cost to me."

"Was a customer for several years and took advantage of the maintenance program they offered. I had a fair amount of work done and they were always prompt and efficient, though quite pricey. One minor issue with a repair was addressed without delay. When they were last out (2016), I was told the maintenance contracts were being revised. I requested that info be sent when available, but never received anything. I have since contacted them by leaving a phone message and have also sent two requests via their website. I have never received a response. While scheduling service was never an issue, this lack of contact is why I gave an 'D' on responsiveness."

"I knew I had more trouble than just a service. Very friendly and courteous. Would gladly hire again. They installed a/c & furnace for a very fair price and installed it that Monday. Cleaned up everything and left no mess."