Get matched with top tankless water heater repair pros in Whitmore Lake, MI

"Fantastic! Very quick response on a Saturday. Tyrone was close by and quickly came over to evaluate whether or not this was a repair or a replacement for our Rheem tankless water heater. He was very kind and knowledgeable. Unfortunately, as I suspected, it was a replacement. Jeff the project called and we walked through our options and price with him. He was low pressure and very understanding. We decided after our research to schedule a replacement for Sunday morning. Les and Brandon arrived on time and were very nice and worked quickly. Overall it was a great experience and GREAT customer service! Les and Brandon were very helpful, knowledgeable and informative. HIGHLY RECOMMEND!!!"

"We were very pleased with the work they did replacing our water heater. We also took advantage of the free inspection and will definitely be using them in the future for all our plumbing needs. We highly recommend them."

"Was unaware of Pete Black Plumbing until I needed a plumber. They contacted me promptly, were flexible on my schedule, and were very professional. They did not try to oversell me on anything I didn't already need. Extremely pleased with the pricing but mostly the quality of work and quick turn around time. Will definitely use again"

"The guys were great. They were on time, professional and did not leave until the job was done. There were mechanical issues with the toilets and they had to get 2 other ones. They continued to do work as needed while one went to pick up the toilets. I would definitely use them again."

"Beauchamp replaced my water heater before it ruined my basement. The process was quick, easy, and professional."

Benjamin Franklin Plumbing of Ann Arbor is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

"Eric was great in helping me sort out my tankless water heaters that the last plumbers screwed up. Fast and efficient! Will be my go to for now on."

"I felt that the extra fee was excessive. Other Carrier installers contacted me and agreed to perform the repair for the amount Carrier reimbursed them, with no extra cost to me."

"Was a customer for several years and took advantage of the maintenance program they offered. I had a fair amount of work done and they were always prompt and efficient, though quite pricey. One minor issue with a repair was addressed without delay. When they were last out (2016), I was told the maintenance contracts were being revised. I requested that info be sent when available, but never received anything. I have since contacted them by leaving a phone message and have also sent two requests via their website. I have never received a response. While scheduling service was never an issue, this lack of contact is why I gave an 'D' on responsiveness."

"He arrived at agreed time. On arrival he surveyed the premesis and determined the sequence of steps to bring the a/con line and correct the deficiencies. After cleaning the a/c and replacing the filter he ran the system long enough to determine additional work will be required that I pospooned till fall due to financial circumstances."