Get matched with top tankless water heater repair pros in Winchester-Center, CT

"SILA called to offer their annual heating inspection services given that I was a prior customer. The gentlemen they sent, Ivan, was very knowledgeable and thorough. He went over and above, and spent a lot of time explaining the parts of my boiler to me and likely failure points, gave some recommendations on my aging indirect water tank, and even answered a few questions I had regarding thermostat wiring. He was very patient, and left everything clean and exactly the same was as he had found it. He wore a mask, covered his shoes, and was very respectful. I've used SILA for my annual inspection every year the past five or so years."

"Called the original installers from 12 years ago but they weren’t very responsive. Ray Page responded with same day service and worked with my schedule. They sent text alerts with picture of Scott. Scott has been to my house before to fix Kitchen faucet and garbage disposal. Very professional and nice. This time, he did the big job, replaced the water heater and cleaned up as well. Very reliable service."

"We decided not to go tankless but E&R did a great job installing a new 50 gal Rheem heater. Very quick and clean install. I will use them again in the future."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Oct. 6 2025 it went quick. I received an estimate of The job first. The work was done correctly. It didn't take long. If I need plumbing service again. I would contact Cassidy plumbing & Heating."

"Affordable HVAC repair service. You can actually ask them to do little extras at no additional cost. After I called them for emergency repair of our AC unit, they offered a complementary cleaning for the unit. Amazing customer appreciation. Totally recommended!"

"Tom was terrific....repaired boiler....cost reasonable.....explained everything so clearly so that even this 88year old understood it....experience with company from start to finish was a pleasure"

"These guts are my go to guys for all HVAC repairs. Rebuilt one of my heaters in an impossible crawl space. Great service & reasonable."

"Josh and his team were awesome. They gave me a quote quickly, came out a few days later (our job wasn't a rush), and did an awesome job. They installed our water heater and vented it outside in under 3 hours. They left our basement spotless after the install too. Very very friendly and polite as well. If I ever need any other plumbing/HVAC work I'm going to reach out."

Local owner-operated business specializing in plumbing and heating. Owner has been in the plumbing field for 20 years. We pride ourselves in good communication, competitive pricing and professional service from start to finish.