Get matched with top tankless water heater repair pros in Winchester-center, CT

"SILA called to offer their annual heating inspection services given that I was a prior customer. The gentlemen they sent, Ivan, was very knowledgeable and thorough. He went over and above, and spent a lot of time explaining the parts of my boiler to me and likely failure points, gave some recommendations on my aging indirect water tank, and even answered a few questions I had regarding thermostat wiring. He was very patient, and left everything clean and exactly the same was as he had found it. He wore a mask, covered his shoes, and was very respectful. I've used SILA for my annual inspection every year the past five or so years."

"Called the original installers from 12 years ago but they weren’t very responsive. Ray Page responded with same day service and worked with my schedule. They sent text alerts with picture of Scott. Scott has been to my house before to fix Kitchen faucet and garbage disposal. Very professional and nice. This time, he did the big job, replaced the water heater and cleaned up as well. Very reliable service."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"We decided not to go tankless but E&R did a great job installing a new 50 gal Rheem heater. Very quick and clean install. I will use them again in the future."

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"There's really not that much I can say. The two men who arrived both put booties on, which was nice. One of the men ran a test for chlorine (found some) and to determine if I had hard water (I did). Normally I wouldn't have allowed two workers, since I've been burned in the past by theft. It's a common strategy for one worker to turn the water off and while you are watching the man who is doing the inspection and repair work the other is looking for items to hock. But these two seemed honest enough. After all was said and done the disposer was beyond repair -- something had "snapped." The disposer was relatively new so I wasn't about to purchase a new one. The man said he had never seen a disposer vibrate that way, but I had researched it online and it's not too uncommon. ???"

"Affordable HVAC repair service. You can actually ask them to do little extras at no additional cost. After I called them for emergency repair of our AC unit, they offered a complementary cleaning for the unit. Amazing customer appreciation. Totally recommended!"

"Tom was terrific....repaired boiler....cost reasonable.....explained everything so clearly so that even this 88year old understood it....experience with company from start to finish was a pleasure"

"These guts are my go to guys for all HVAC repairs. Rebuilt one of my heaters in an impossible crawl space. Great service & reasonable."

Local owner-operated business specializing in plumbing and heating. Owner has been in the plumbing field for 20 years. We pride ourselves in good communication, competitive pricing and professional service from start to finish.