Get matched with top central a/c installers in Worcester, MA

"Very prompt, knowledgeable, and professional individual. Shawn was the most thorough of all potential contractors in reviewing my replacement boiler situation, and was able to convince me that I did not need a larger boiler recommended by another contractor. He arrived and completed the job as scheduled, and his work was excellent. The piping is neatly arranged and marked should I need to isolate a heating zone, and he took the time to explain all fluid flows for the heating system. I could not be happier with using Shawn for the installation of a replacement oil burner and hot water tank."

"R&B are great! They were able to come out and see the job and give me a price. They came back a week or so later and knocked it out in under 2 hours."

"Shawn Thompson did a great job diagnosing our AC issue and repairing it promptly. He is an above-and-beyond the call of duty kind of guy who came out after hours to help us out during a heat wave. I couldnâ t recommend him more highly."

"Very professional and very good work, super recommended!!"

"Jake was great. Prompt and professional answered all my questions and helped adjust my thermostat "

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"This company installed three systems in my home. All three malfunctioned within the first year of installation. Since then, they stopped responding to my emails. They say it?s it?s because I?m difficult to work with but I sure don?t think it?s reasonable to abandon someone after messing up $50,000 worth of work in their home."