Get matched with top plumbing installers for a remodel or addition in Yorkville, IL

"Yes he did "

"They were quick and very professional. Very happy. "

Previously a Carrier Factory Authorized Dealer, we're the home heating and cooling experts to turn to. We are your single resource for all your home comfort needs, from tailoring your ideal comfort system to installation, service and beyond. We recognize that how you ultimately feel in your home and about Carrier brand equipment has a lot to do with the performance of the dealer representing it.\n \nYou will have the opportunity to work with our technician(s) who have earned a NATE certification. North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration industry and is the only test supported by the entire industry. This means that as a formerly Factory Authorized Dealer we are determined to do the job right.\n \nOnly those expert heating and air conditioning dealers who meet the company's highest standards and closest scrutiny for their technical expertise and their business practices earn the Carrier Factory authorized dealer distinction, as we did in the past. For comfort and value, there is a simple, risk-free solution to ensure that your heating and cooling professional delivers as promised. Choose your Carrier dealer, where your satisfaction is 100% guaranteed.

"as advertised"

"Steve arrived promptly to change out a faucet and to assess a shower head that was too high for us to safely reach. Steve replaced our laundry room faucet efficiently and solidly. Such a relief to have one that works properly. Steve recommended an alternate fix to our high-reach shower head. He will look through the hardware options and see what Graham can provide. At least, we know the direction to pursue."

"I needed the lock replaced on the door that leads from the garage to the house. I called them and arranged a time. They came out, replaced it, and I was quite happy. The only wrinkle is that I think it's better to come a bit late than too early. I had other things to do but returned early, and I'm glad I did because he was early, too. Maybe specifying a range is safer. They did a great job, and I will hire them again."

"Outstanding work: very professional, high quality, on schedule and on budget. We were extremely pleased with River Oak. From design concepts, to finishing to selections, to installation, we couldn't have been more pleased. We would highly recommend River Oak to anyone considering bathroom redesign and remodeling."

"The service provided was done efficiently and professionally. My serviceman was respectful of my person and my home. The finish product of his work was very satisfactory. I would absolutely hire again."

"I would steer clear. 1. Pay with check discount is not guaranteed. We had a service done in mid-February, and were mistakenly charged the full amount, even though we were told we would receive a 3% discount. We were then told they would mail a check. No luck. Debbie has my Zelle QR code and info and still refuses to refund the overcharge. She would rather argue than honor her discount. 2. Does not stand behind their "100% Money-Back Satisfaction Guarantee on Service." We had an error code on our furnace. Tech came out and diagnosed as a bad inducer. We believed him and purchased a new one. They installed it right away and also did an inspection. Total was about $1100. Steep, but not bad since the tech said that should get us a few more years on an 18 y.o. furnace. The inspection went well and we were happy. Next day the error code was back. Different tech came out and diagnosed as a control board issues. $900 to fix. Ouch. He was at the house for a long time to do the diag. After asking for detailed information, Debbie refused to give any insights and lied to us about not being charged any mark up on the inducer. At this point I was definitely not satisfied! The more questions I asked to get to the truth, the more Debbie blamed us for the age of our furnace. I asked for a refund of the service and told her she could come get the part once we received the refund. This was because we STILL had not gotten the check discount she promised us! The part was charged at $600+ so the remaining amount for the service is $475 which includes the inspection that failed to find the control board issue. That and the check discount comes to $500. on a nearly $1100 bill. But Debbie would rather blame us for asking questions and not being grateful for the time they spent NOT FIXING THE ISSUE! Debbie lied to me when she said she would give the refund and come get the inducer. She has gone back on her word and refuses to make it right according to her own posted "promise." Debbie can send the refund amount through Zelle or bring a check when she picks up the inducer to resolve this issue. The BBB has now directed me to the IL Attorney General."

"I have known Todd for over a decade now. He has been there to take up any issues I have with my property, starting with an issue with the fence, replacing rotten trims outside the house and painting them, locating the source of a leaking window (which several others were not able to do) and fixing it!!! and so many more. I dont know what I would have done without Todd. He is very fair, completes the job in a professional way, cleans up, high quality of work done and keeps his dates. I will always recommend him (as I have done so many times). Ravi Subbarao"