Get matched with top chimney cap installers and replacers in Arlington Heights, IL

"Kind and compassionate service by Corbin and Spencer. I would recommend this company wholeheartedly!"

"Great from start to finish."

"Bryan from Pratt's was great to work with. We had not used and of our fireplaces since we bought the house a few years ago. Two of them had old gas logs and the third had never been used since the house was built. I initially called Pratt's to inspect the chimneys and to discuss options on converting one from gas logs back to wood burning and another to have some sort of updated gas option put in. Upon inspection Bryan noted that all three had damage and it would not be safe to use without repairing them. He also determined none of them needed sweeping and that in fact the one in the basement had never been used. However, this one was not capped properly so the flue had accumulate some rust over the years. He showed me live video of the inside of the chimneys to show me the damage to them and why they were not safe to use as is. He proposed options on installing a gas insert in one, relining the one we wanted to burn wood in again and replacing the flue for the one in the basement. While we selected the options we wanted for the gas insert Bryan was very responsive and took the time answer all of our questions. When it came time to do the install Bryan ran into a couple of the issues with the gas insert installation. The backing for the insert was wrong for the manufacturer but Brian was able to track a proper one down so we didn't have to wait for the correct one to be sent by the manufacturer. The other issue was related to the existing gas line into the fireplace. It stuck out slightly too far for the insert to be centered properly and the line was completely cemented into the wall so it could not be adjusted. Brian went out of his way to talk to his contacts including the manufacturer on options that could be taken to slightly and safely modify the outside of the gas insert to be able to center it. Due to his efforts they were able to properly center the insert. The insert looks and works great. The new flues and caps also look great. Definitely recommend Pratt's Chimney service."

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"The owner Eric came out personally to inspect and install the Fireplace Insert. This is my second year with the unit and I couldn't be more pleased. All the staff was very pleasant. I would definitely hire again."

"VERY impressed with the work and overall professionalism of Coast to Coast. From the proposal/quote stage all the way through payment, everything was fully communicated, executed quickly, and delivered with the utmost attention to detail —probably 2-3 weeks from first contact to finished work. They fixed the tuck pointing on our very old, crumbling limestone foundation and installed 3 glass brick windows. Even rough areas I would've expected them to miss because I hadn't explicitly pointed them out were touched up. Would definitely use again in the future. THANKS"

"Requested an appointment for a quote for replacing a 20-year-old inherited system that was failing but limping along. Before the scheduled date, the system completely failed. Called Ibbotson, and they were able to move my appointment up to the following day. Rich was on time, thorough, and gave us a very good quote. He called to verify stock on the unit we needed, and was able to schedule a team for install the next day. Install team was on time and very professional. They took good care to make sure they didn't damage our house or floors. Advised on everything they were doing, and why it was important. Hauled everything away efficiently. No attempts to upsell to things we didn't request/need. Gave great advice on how to keep the system running smoothly for years. On the one very minor "damage" item (leaked a small amount of oil on driveway), they called my attention to it, cleaned it up with a drying compound, and advised on how to make it gone. They could have ignored this/hoped I wouldn't notice. Appreciate the professionalism. Could not have had a better experience. Great team effort between sales office, estimator, install crew."

"Prompt arrival. Reasonably priced and everything very clean after job completed."

"Hired for fireplace sweeping ($179) and dryer vent cleaning ($179). They noted that the chimney chase cover was sagging and holding water. Gave us a quote ($1,179) to replace the chase cover, which was completed a couple of weeks later. We are completely satisfied with the experience and would recommend this company."

"Had a chimney cleaning and inspection in early Oct. Both Sol and his assistant Margaret were friendly and professional. Sol is very knowledgeable and answered all my questions, and I felt very comfortable with going ahead to have his company install a chimney liner. Greg and Gary came about 10 days later to do the installation, and were also friendly, professional and respectful of my home. They politely answered more questions and cleaned up the area better than it was before."