Get matched with top natural slate roofing installers and replacers in Bristol, VA

"Holly expedited my quote and the new roof was quickly completed. Especially notable was the additional work needed underneath the old roof, and the speed at which the crew did the extra labor and obtained more materials. I was grateful AvilaNelson roofing was able to fit in my job fast because I had leaks which were getting worse. They were very easy to work with, the crew was professional, and all debris removed when they were done."

"They were responsible and quick, they delivered what was promised. I would definitely work with them again."

"I recommend to all my friends and family! 10/10 service!"

"The work was great and excellent. They were nice, very cooperative, they listen to us, and they just did professional work."

"Workers were very good. They had to replace half of the roof decking because of age. It was a ten man crew and was completed in one day. The end product was excellent. Very happy!"

"Fantastic crew and excellent quality job"

"Sam Pickel and his father began their R&S roofing business more than 20 years ago. He was recommended to me by someone who'd been impressed with a precision guttering job he'd done at South Holston. I called and Sam and his wife came in the evening to inspect my damaged and leaking aluminum roof after a tree fell on the deck. They measured for materials and Sam clearly explained various quality / pricing options, and I felt good about making the necessary choices. He said candidly he doesn't negotiate price, that he and his father had always charged according to a fee schedule that was fair for a job done well. The end result was beautiful. I paid a deposit but before the work was completed I had to be away from the area. I was kept informed via email about the progress and his wife (who runs the office) sent photos. I then paid for the remainder of the cost. I was thrilled when I actually saw the new roof and guttering in person, but best of all was staying snug and dry during the heavy rains of this 2013 summer, when 95% of the annual rainfall had already fallen by July. I recommended R&S to a friend who needed a new roof, who was also pleased, and I just contracted with him to do work on my mother's house a year after my new roof. I have confidence that Sam Pickel is impeccably honest and fair, which significantly reduces the stress of paying for repairs.
I'm writing this review not to help him get more business, but because I'm doing a favor for anybody reading this who needs roof work done by an honest craftsman.
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"Very profession, very efficient would recommend to anyone!!!"

"Extra work was performed with extra expense & not discussed with me. We eventually settled but the roof leaked in 2 separate places. They said they would fix and it was "under warranty ". At least four requests were made to "fix it". They never showed up. I had to pay $2,600 to repair their insufficient workmanship. I would never allow anyone I know to use them."

"Michael (owner) is a great guy to work with and works hard to make sure that everything is done well and to the satisfaction of the customer.
The job was pretty simple but my experience with contractors hasn't been the best since I moved to TN.  This project started out well, I could tell right away that he was very respectful of my home and family.  When we were walking around the house, I let him know that my 1 year old was sleeping inside and he immediately made his guys be quiet.  The funny thing was when we were leaving (I knew that the baby was awake but he didn't) I was talking at a normal volume near where she was sleeping and he reminded me that the baby was sleeping.  I really appreciated that he cared enough to do that and showed great respect for my family.
On to the job.  His guys came by and did the drywall in a reasonable amount of time and did a good job.  They also helped move a rug and some furniture out of the way for my wife while I was gone so it wouldn't get dirty.  The fireplace was adjusted and lined up with the wall prior to putting up the drywall.  This part of the job went well.
The tile portion did not go so smoothly although I don't blame Michael for this at all.  The normal tile guy was really sick and he didn't want to make me wait too long so he brought in another guy that he had worked with in the past.  This guy had many years of experience installing tile but he must have been having a bad day when he came to my house.  As my wife put it, "it looks like a 3 yr old did this" and "this is a tile job not an abstract art project".  The joints didn't line up and were all different sizes, tiles were cut at different widths on the ends.  It was so bad that I considered redoing it myself and even though I only have 1 tile job under my belt, it was much better than this mess.
I called Michael who immediately asked me how much I liked the tile, he was quite surprised that my wife and I weren't happy.  I could tell that he expected to find some small detail to fix but he was very surprised when he saw the work.  I brought my wife down to talk about it and he said that no explanation was necessary, it was obvious to him that it was all wrong.  The result was a very strong talking to and firing of the tile guy.  Michael also told me that he doesn't pay for a job that he hires out until he personally inspects it.  
Michael came out the next day and personally ripped out the bad tile and completed the job himself.  It turned out perfect, he showed me what a properly done tile job looks like.  
Michael is now my go-to guy for home repairs (as soon as this rain lets up, he's going to repair a leaky window seal).  We are selling our house and I have no problem putting him on the list of recommended businesses for the next owner.  Individual workers come and go and you can't always depend on them all to do good work but if they work for Michael Thompson, everything will be right in the end even if he has to do it himself.
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