Serving Burlington, NC and surrounding areas
Approved
In business since 2002
Free estimates
Emergency services offered
"The service went very well. They were prompt to get here and fix the pump."

Serving Burlington, NC and surrounding areas
Approved
In business since 2002
Free estimates
Emergency services offered
"The service went very well. They were prompt to get here and fix the pump."

Serving Burlington, NC and surrounding areas
Approved
Super Service Award Winner
In business since 2016
Free estimates
Credit card accepted
"Their response as quick. They complete the repair in less than one hour. They were competent and efficient."

Serving Burlington, NC and surrounding areas
Approved
Super Service Award Winner
In business since 2025
Free estimates
Emergency services offered
"Getting dependable assistance for a home from the 70s can be challenging, but these guys made a tough situation manageable. We encountered a major issue with our main sewer pipe clogging, which caused an overflow in the garage, and I can't speak highly enough about Five Stone Plumbing Services. Robert and Cody are truly professional and dedicated, and they worked diligently to resolve the problem. Their expertise and friendly attitude made a stressful situation much easier for us, and we're so grateful for their excellent service. They spent seven hours working nonstop in freezing temperatures to get everything back up and running. Even with the tough conditions and the nature of the job, they kept a great attitude and stayed positive the entire time. They even went the extra mile and flushed out our old water heater as a courtesy while they were here. It is rare to find people who truly stand by their work like this. If you need plumbing help, I highly recommend giving them a try."





+10

Serving Burlington, NC and surrounding areas
Approved
Super Service Award Winner
In business since 2025
Free estimates
Emergency services offered
"Wonderful. Very personable, explained everything in detail, listened to all my concern's. Very professional, checked everything and made sure everything worked perfectly. I could not have found anyone better than Drip Doctors. Pipes that had to be dug up and replaced they returned the yard back to as close as they could before digging. When grass grows it will look pretty much the same. I would highly recommend them to anyone that has plumber problems and pipe problems. They helped the hard experience of all that had to be done easier for me with their wonderful attitude towards their client, me, by helping me understand what and why each procedure was done. They are great, the plumbers to call."





+23

Serving Burlington, NC and surrounding areas
Approved (Corporate)
Super Service Award Winner
In business since 2003
Free estimates
Emergency services offered
"Each crew member, Ken, Stephen and Jael were excellent workers. They worked together well and fulfilled their tasks individually with skill. They kept us up to date regularly and completed the work on time even with an unexpected plumbing repair added in."





+16

Serving Burlington, NC and surrounding areas
Approved
Super Service Award Winner
In business since 1999
Free estimates
Emergency services offered
"My first impression of Thermo Direct was very favorable for the following reasons: (1) the timely response (within minutes) to my online request to Duke Energy for a referral (the scheduler [Loretta?] is an interesting lady [personality] who obviously knows her job and gave me confidence that she would take good care of me (Thanks!), (2) the same day appointment for a diagnostic visit (and what I assumed would be a repair on the same day or the next day), and (3) the photos shown to me and emailed to me today by the very courteous, polite, very competent, and trustworthy Service Technician, Corey Woodward. What I did not realize was that parts had to be ordered and received and that a future appointment for repairs would be needed before my downstairs, that was totally without heat for more than a week, could be safe and functional for me, an elderly person. However, Corey Woodward and Anita, the scheduler, restored my confidence in and respect for Thermo Direct by their prompt, courteous , and apologetic responses to my need for emergency repairs today (the Friday following my first contact with this company). Those two employees saved that company from a negative review from me. Thank you. I am grateful and now warm. (smile) By the way, the photos submitted via email to me gave me my first view of my attic after I purchased my house in August 2007. Wow! Thanks for that photo, Corey Woodward. Thank you, Corey Woodward and Anita, also for letting me lecture both of you about communicating better with me and other customers about the unavoidable wait for parts and future repairs. You're the man! You're the woman! (I hate slang, but that one fits both of you.) God bless you and your company, Thermo Direct. Amen."





+49

Serving Burlington, NC and surrounding areas
Approved
In business since 2017
Emergency services offered
Warranties offered
"Nothing in my home was draining, so I called quality service today out, they sent out a technician who after further investigation determined that my septic tank was full, he was able to schedule me to get my tank pumped same day, Jeremy came out and did a thorough assessment of my septic system, offered me multiple options on different levels of cleaning and maintenance and has even set me up to have all the buried lines inspected via camera at no extra charge, these guys are the best, same day service by people you enjoy having in your home."





+18

Serving Burlington, NC and surrounding areas
Approved
In business since 2005
Free estimates
Emergency services offered
"Installed sump pump. Didn’t press for the more expensive, expansive project. I appreciated that. I also loved that they communicated and set times and dates and confirmed. So far so good. We will see if problem is resolved."





Serving Burlington, NC and surrounding areas
Approved
In business since 2006
Warranties offered
Small jobs welcome
"Highly recommended. I had a simple repair of a leaking kitchen sink faucet. I did not have the proper tools or expertise for the job. I was very satisfied with JD Service Now. The dispatcher was prompt and professional. They called me before the plumbing technician arrived with an ETA. The tech arrived on time and was very professional and knowledgeable. He explained everything before doing any work. He not only fixed the leak quickly but also made sure I know where and how to operate the water shut off, Checked the water pressure into the house and the pressure relief valve on the water heater. The rate was relatively reasonable for a 20 minute call; at least compared to estimates for the other 2 companies. I will keep this companies number in my phone contacts for future home repairs."



Serving Burlington, NC and surrounding areas
Approved
In business since 2018
Warranties offered
Credit card accepted
"Quality Service Today replaced my septic tank and the drainfield. From the beginning I felt at ease with the process thanks to the awesome customer service I received. When it was time for the installation the technicians kept me informed the entire time and answered all of my questions. I know who to call for any of my plumbing or septic needs."





+16
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