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"Chris was was pleasant, thorough and knowledgeable."

"Chris is professional and nice, but the front desk lady is not familiar with her job."

"Andy did a phenomenal job with our termite control issues and he did a great job replacing rotted wood on our outside deck and steps. Very professional and friendly. Highly recommend."

"It was amazing. They came in. They were very professional. It took them so long to get it done and explained everything to me after. They did a very good job."

"I had crown and floor molding installed through the house. They did a fantastic job and their team was professional, friendly and respectful. Job was two days, each day they were on time and worked hard to complete the project on time. I would highly recommend them."

"The same man has been coming ever since I hired O'Connor. He's very responsive, always on time, quick and professional. I like working with him. And if I'm out of town or not available to pull the doormat, he will do that and I appreciate it. I highly recommend them."

"Victor helped our family out during a very stressful rat infestation that happened right after a death in the family. He was super responsive, kind and sensitive to what we needed. This was for my sister, who is not comfortable having many people in her home, and Victor took great care of her. He caught the rats, sealed up all the holes, and got us sorted quickly during a stressful time. I would highly recommend this great family business. This man is passionate about catching rodents and taking care of his clients."

"Good choice to solve a serious problem. Raccoon in my attic. Trapped and removed. Access was sealed off. Problem solved. Thank you."

"Requested an estimate after a comprehensive inspection by a different firm because the bid had seemed a bit high. Bay Area Termite Co. is a family-run business pretty close to my home, so it seemed like a good fit. Mark and his nephew performed the work after Mark had issued the quote. There was a bit of delay due to a mix-up in forwarding the estimate to me -- the email had been determined to be spam and was dumped into my trash until I followed up by phone, and a number I tried to use was apparently incorrect. Mark's mother handles the office functions and she got it straightened out. They were friendly and efficient. Floors everywhere they worked were draped with drop cloths and they were careful to insure that I understood the scope of their work. I'm fairly convinced they did a thorough job of detecting and treating all areas they could find, but it's probably not possible to be sure that absolutely all of the pests were eliminated. They'll check back in a year to perform a followup inspection; the warranty is for two years against any pests found by them or by me. Some other firms recommend tenting the entire house. I was not in favor of that because of the preparation difficulty and considering the difficulty in scheduling a time when we'd have to be away from home for several days or a week. The cost would also be pretty high, although the treatment could be arguably more effective. I can still go for such a treatment if this two-year trial with Orange Oil turns out to be unsuccessful."

"I received estimates for several projects. For the jobs they completed, they did a decent, good job. For the other jobs, a lack of communication and completion made me not get everything done I had hoped."