Get matched with top carpet repair, refasten, or stretchers in Cleveland, OH

"Our 7 yr. old carpeting needed to be re stretched. I Googled and found '616', as it's close to us. Very personable and professional. Very thorough. They explained the process well. We had them clean the carpeting as well. My husband and I are beyond happy with the re stretching job. The huge ripples are gone. The carpet looks as good as new now, thanks to them. We are VERY satisfied. Thank you '616'!! You saved the day! Diane C. Brooklyn, OH"

"Rolando’s did an amazing job. Extremely happy with the work that they did stretching and repairing our carpeting. They also did an a fantastic job cleaning the carpet. On time on schedule will be calling Rolando’s for all my flooring needs.."

"Phil quoted price over phone on stretching 3 carpets in 3 rooms. Was prompt, courteous, explained what and how he was doing the stretching. In and out in less than 45 minutes. Would use again. Also they install carpeting. Great service."

"Needed carpet stretched. He was on time and did a good job."

"We found Downey Clean on Angie's List a few years ago and have now used them multiple times. They do 3 rooms and a hall for $99 and only charge $25 for each additional room or set of stairs. Their cleaning is superior over other companies and their customer service is wonderful. When you call, the staff is very friendly and helpful and you can tell they always answer with a smile. They can usually get you in fairly quick, within a few days, if you are in a crunch too. The guy we have come out was very efficient with his cleaning, personable and friendly with our German Shepherd and cats. We have had pet stains and odors and when he leaves, it's like our carpet has been renewed! Our living room has long shaggy carpet and is very difficult to clean, but he gets it done and it looks beautiful. At one time, he even helped us rescue a large dog! He saw the dog outside and thought our dog had gotten out and made sure to tell me. Long story short, I was able to find the owner from a mile away and get the dog back home. We request the same tech each time, great guy and he does a wonderful job. We HIGHLY recommend Downey Clean!"

"Kevin was in the middle of relocating his store in March and he seemed really busy but he met me at Amy's new home. Kevin also let me keep the samples so that Amy and Steve could look at them once they had time to come over to the house. They are renting a home in Avon right now while they renovate their new home. The wood was installed first and even though the painter was delayed Kevin was very patient with the painter and rescheduled the installation. The carpet was just installed last week and the whole house looks great. Amy and Steve love it and they wish I would have picked the painter too but they chose him and he did not work out very well. They love the wood and the carpet. They keep telling all their friends they have memory foam padding in their new home. It's funny and cute and it makes me giggle. 

Sue



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We are a locally owned and operated company that values honesty and integrity, and stands behind our work. We specialize in a variety of residential carpet services to include carpet installation, repair, refasten, and re-stretching. We have earned a solid reputation in our 10 years of business, and pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"The carpet hasn't been in a half a year and it looks terrible. It's all matted down. I'm not happy how that turned out. We had to have them come out because we were stepping on the things coming up through the carpet.The carpet looked nice when it first went in. I thought the price was expensive. They were polite and professional."

"Our dog damaged some berber carpet in a house we were renting.  They were able to remove the damaged piece and replace it with left over carpet we had.  They did a great job and you couldn't see the repair. "

"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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