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"Working with Map was an amazing experience. They were thorough and got back to me quickly when I had questions."

"He took care of it quickly."

"I had purchased a new HVAC for installation in my home. There were challenges to getting the cooling unit to function as well as running new wire. The job took several visits to trouble shoot and complete. The service staff, Ian Bryan, and Will were cordial and professional throughout the process. And the manager, Eric, was assertive in contacting me and trying to schedule a final service appointment to get the issues resolved so the system would function properly. This company is definitely motivated and intentional to keep customers happy and satisfied. They are tidy and clean up afterwards. I would use this company again based on K&K's bottom line of doing the right thing when there are complications."

"It is my belief when you hire anyone into your home you are walking blindly that they are honest and have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB"

"Fast, excellent, friendly, and extremely helpful from Sam Yeamen. Will be using Rescue Rooter again because of the quality service provided."

"Awesome"

"The furnace installation was great and completed ahead of time."

"friendly & helpful."

"Black River Heating and Cooling is your trusted local HVAC contractor in Mentor, OH, serving Lake County, Mentor, Chardon and surrounding areas. We started as a commercial and residential construction company, then added HVAC. We provide expert air conditioning repair, furnace repair, fuel oil furnace service, hot water tank installation, tankless water heater installation, boiler service, heat pump repair, and indoor air quality solutions. Our licensed team offers same-day service, 24/7 emergency repairs, and high-efficiency system installations. Whether you need AC maintenance, furnace replacement, or a whole-home dehumidifier, we deliver reliable, affordable comfort solutions for your home year-round. Veteran owned and operated."

"This company did an great job"