Get matched with top sump pump repair or replacers in Collegeville, PA

"Steve was able to determine there was no leaks in the pipes. However the sump pump wasn't working as it should and he replaced the old pump which was a huge relief as compared to a recommendation by another company to tear down the whole bathroom to replace all the pipes. Done right did it right. Thanks Steve."

"Joe did an excellent job on repairing a leaking copper shower line, replacing all piping and installing new shower hardware. This was on an old home which added difficulty to the overall job."

"Steve Ault clearly explained the reason for our gurgling sinks and incomplete flushing of a toilet and then fixed them by clearing the sewer line. He cleaned up the area perfectly. He also replaced a malfunctioning sump pump with a new one with new piping. After the work was done, he explained what he did and showed us how to monitor the sump pump. He also clearly advised us about another potential problem that concerns us - a main/meter shut off valve. There was no high sales pressure. Steve seems very knowledgeable and competent and we plan to call him in the future for our plumbing problems. Without our asking, he gave us a senior discount and waived the dispatch fee."

"Valdel provided an appointment time say day. Tim arrived on time and called when he was within 30 minutes of the house. He was extremely courteous and professional. He assessed the existing sump pump and explained that it was not of great quality (contractor grade) and recommended replacing over repairing as there was no guarantee that it could be repaired. He replaced the sump pump on the same visit and then showed me all of its features and how to troubleshoot if there were any problems in the future. He cleaned the work area after he was finished and always covered his boots when walking through the house to get to the basement. The pump was operating well and flushing water out regularly and shutting off as it should. However, we noticed a thud sound each time the pump flushed water out that we had never heard before. I called Valdel back and explained the concern the next day and Tim return promptly to address the concern. He determined that it was the back flow valve that was causing the thud sound and replaced that valve with a new, and better valve at no cost to me, that closed more softly and quietly each time the pump flushed the water out. The pump has now been running perfectly for over a week and is silent. I was so impressed with Valdel's responsiveness and communication and with Tim's punctuality, professionalism, problem solving, and communication. In the end, everything is working as it should and the process from start to finish was very positive. We would definitely hire them again and would recommend them to our friends. Thanks Anne"

"Quality of repairs were very good. Price was very high. Their policy of charging a rather large amount in order to provide an estimate and a "membership" did not sit well."

"Fernando and William did a fantastic plumbing job at our home. They replaced all the valves and completely fixed our basement sink using the latest plumbing equipment. Everything was left spotless and clean when they finished. Their communication was excellent and super easy from start to finish. They arrived right on time, and the price was very fair and reasonable. Highly recommend these two professionals — they’re reliable, skilled, and a pleasure to work with. We couldn’t be happier with the results! — A very satisfied customer"

"It went well. Although I did have to prove to the repairman after he unclogged the drain and said he was finished, that there was still a leak by putting a paper towel underneath the pipe. 15 minutes later after going to his truck 3 times, he found the leak and stopped it. Then the job was done. The price was fixed depending on the problem. Time had nothing to do with the price. He was here less than 30 minutes."

"Doug arrived right away and was so helpful. Job was done in no time. Would highly recommend and will call again for any plumbing issues in the future!"

"Andrew and Rob came out after our sump pump failed. They were prompt and gave exceptional service. Very professional. They were helpful and even offered to help clean up the water. Highly recommend them!!"

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."