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"I liked that I didn't have to use the house. They used the products in the house so we could stay."

"They came out promptly and seem to have implemented an effective solution for getting rats under control"

"No complaints. Technician was timely, courteous and attentive. Very good price, far better than other pest control services I've used and substantially more inclusive. A pleasant surprise!"

"It’s hard to rate the value of service when it just started. That being said, my issue turns out to be a type of Carpenter Ants. I live in a Condo on a golf course & I just moved in last Sept. I liked Western’s response, they met & exceeded my expectations & have started treatments. I think their price was fair."

"Very knowledgeable guy who seem to know what he’s doing. Don’t know results of spraying. Have had much rain since. Will have to see if it worked. Terminex will spray again the beginning of next month."

"Service representative was very knowledgeable about lawn, shrub, and pest control."

With more than 35 years experience in treating homes and businesses across the Bay Area, we are family-owned, locally operated, and built around the kind of service the big national chains can't match. We answer the phone, show up the same day whenever possible, and treat your property like it's our neighbor's, because it usually is. Residential and commercial welcome.

"I thought it went very well. He was very meticulous in going through and identifying where the pests were coming into the house. We ended up spending another $150 to completely eradicate and take care of the problem. I don't know if they put anymore traps down there or not, but I haven't heard anything from the tenants saying that there is a problem. It's been six months now and so I'm thinking they took care of it."

"In the process of selling their home to us , the former owner was told by another termite company that  $7,000 worth of work was needed to kill both dry-wood and subterranean termites in the house and detached garage. Having had some previous experience with termites, I went under the house and looked for myself.  I could find no evidence of them there.  So I called Hi Tech, who had done termite work for me in the past. They don't currently advertise in Sebastopol, but they said they would come up for a small travel fee.
 Jim came out and did a thorough inspection.  I was very impressed with his knowledge and honesty. I have dealt with several termite inspectors in the past 30 years, and he is the best I've seen. It turns out that there were a few termites in exterior the trim boards and siding, but none under the house.  The other company wanted $7,000 to tent the house and garage.  Hi Tech said no tenting was needed, and quoted a price less than one quarter of that amount.
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"Went well and received estimate for repairs. At the time I booked special, was not aware that my existing pest control also includes rodents. Sorry for confusion."