Get matched with top sump pump repair or replacers in Franklin Park, NJ

"My mother had water in her basement after the recent storm. Her existing sump pump did not work. We contacted Absolute and they were out within hours to replace the sump pump. They exceeded expectations and did amazing work. I’m so thankful for the help! Would highly recommend using this company!"

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

Best Pro Service, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"I had a request of changing a rigid water line to the toilet to a flexible water line and Domingo came on time (almost early, even!), assessed what needed to be done, came back with his tools, and was done in not even 15 minutes! No leaks, kind, and professional, would 100% have in my home again for another repair."

"After I applied for an emergency work request , the office person called me in a timely manner and the plumber (Lorenzo) arrived at my home at the time provided. Lorenzo was friendly and he was very knowledgeable. I was very happy to have my plumbing repair work completed in about 2 hours, and that included the time he had to take to get a part from the supply store and clean up. I would definitely recommend this company and plan to use them again to replace some old fixtures in my bathroom."

"I needed my Sump Pump replaced. The Technician, Mark, did an excellent job. HOWEVER, I had priced the cost of a new pump at around $300, but Perri charged me $1200 + tax for the installation. OUTRAGEOUS"

"The team did an excellent job installing the sump pump they were very neat and clean they put tarps down all over excellent job"

"My old central air system died after 21 years. I got several quotes. My quote from Pipe Works was not the cheapest, nor the most expensive either. But the quality of the service was impeccable! Perry Mandarakas is one of their engineers/sales people. He measured everything about my old system and then explained in detail how he was designing the new system why he did it that way. He went over what would stay, what would be replaced and why. It all made sense. And in designing my system, he made a couple of tweaks to the design which got me a higher efficiency rating and qualified me not only for a rebate from the electric company, but a $600 credit on my taxes next spring! Installation was fast and perfect. Very responsive customer service and quality technicians. I highly recommend them."

"Service person was honest about the problem and gave us several options on the repair. I would definitely use them again."

"Bill replaced and installed a new sump pump. He was prompt and courteous."