Get matched with top sump pump repair or replacers in Harrison, NJ

"Work was completed. However, I felt the price they charged was extremely high, $750 to replace the gas valve. I googled how much it cost to replace the gas valve and the average cost is between $350 - 595, I paid $750. I am happy my heat is back on, but do not feel good about the price."

"Luis M. did some electrical for me today. He called to inform he was running late with a new ETA. Luis was very pleasant, knowledgeable, and did a marvelous job, including clean-up. He traced out my problem with a dining room light, replaced a faulty switch and discovered how to correct a problem that existed since moving here 2 years ago."

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"Very efficient job. They gave us a quick appointment time for a quote and were able to perform the repair job asap. Very professional. We will definitely use their service again in the future."

"I can't begin to describe how wonderful everyone in the company is. I hired them to fix a sump pump pit and add a pipe from the sump pump to an existing drain. After they finished the job and were testing the new setup, we found water was coming in my apartment. They stayed an extra 3 hours troubleshooting where the water was coming from, including breaking through walls when needed. It ended up being an outdoor faucet pipe that had cracked in the wall and was ruing things. They were there for a total of 7 1/2 hours and never complained. I offered for them to come back another day to fix the new issue, but they kept saying that they didn't want to leave me with issues. Iâ ve had plumbers in the past not want to take the time to break through a wall and find the issues, who didnâ t test things thoroughly and leave while there were still issues. These guys were a breath of fresh air."

"Pro was excellent, repair completed in less then an hour, including time to purchase valve."

"Customer Service from the crew coming into the house was wonderful. Dylan and Rodney went the extra mile in making our sump pump function! Thank you"

"Fred, from B & F Plumbing and Heating contacted us the first day of our inquiry and visited us to scope and price the work to be done within 24 hours. We discussed the work we needed and also mentioned some of the other work issues raised by other plumbing companies. Without being in the least judgmental, he expressed that in his opinion, some of those items were not really necessary, explained why, and provided a detailed competitive estimate. We must say that it was a most pleasant surprise to have a company state that it really wasn't necessary for us to pay for more than we needed or had been quoted by others. We were under a short timeline and Fred not only met our needs but also took care of another modest issue found during the contracted work at no additional charge. Should be again need plumbing work, Fred will be our first call. We highly recommend him and his company"

"Replaced two GFIs . Quick and efficient"

"We are a first time home buyer, and we were fed up with dishonest contractors. However, Pure Service LLC, helped us gain faith back. They are amazing and so professional. We appreciate the honesty and transparency. We had installed a French drain and sump pump. We are more than satisfied. Everything they promised they executed and super fast. You do not have to wait forever. They left the area clean and did not leave any trash behind! We most definitely recommend their services."