Get matched with top sump pump or interior foundation drains installers in Hellertown, PA

"In the last few years, we've been getting huge puddles of water all over our basement floor. Never happened before. Some stretched all the way across the floor. Took hours of work with a shop vac to suck it up and days for the floor to dry. In mid-September, we hired Once & Done Waterproofing. They had the lowest price and specialize in our kind of problem. Work was completed in just one day and very tidily done. Very hard-working crew. But it was a leap of faith waiting to see if that work would be successful. Didn't rain for weeks after the sump pump system was installed beneath our basement floor. Weâ ve now had two really heavy rains. The floor remained bone dry after each of them. A little bit of water still did come in at the base of the outside basement entrance, as expected, but it got no further than the drain they installed in the floor at the door. The real test may not come until next springâ s monsoon season. But so far, so good. Based on preliminary results, I would not hesitate to hire them."

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"I had a wall in my basement that was filing up with water from runoff outside. The wall started leaking into my basement. The crew jackhammered a trench along the wall in my basement and installed a drainage pipe, fill and a sump pump. They cemented over the trench and it looks like they were never here. Lots of rain since then and my basement is dry. Timely and professional- highly recommend"

"The employees that arrived to do the work were good workers. They were either unaware of the contracted work or mislead. They were not going to install the J Channel per the service agreement, and they had planned to backfill the ditch with the earth they had removed. The contract called for the ditch to be filled to surface with gravel. The installers called the office and explained that a J Channel was agreed on and someone from the office delivered it to satisfy my request. They were going to install the J Channel in segments vs one solid piece across the length of the ditch. I told them the segment seems would allow the water to get thru the J Channel and weep thru our foundation once more. They did the work as I requested but had I not been there or had I been a customer that did not know any better, this job would not have been done correctly or as agreed upon in the contract."

Horizon Services, Inc., is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizons Services, Inc., remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.\n

"Andrew and Rob came out after our sump pump failed. They were prompt and gave exceptional service. Very professional. They were helpful and even offered to help clean up the water. Highly recommend them!!"

"We were walked through the products and installation as well as the benefits of a heat pump. The install was done in one day. Very quick and efficient. We've had the units running for about a month and they are awesome. We're very happy with our decision."

"I'm retired and needed to move my disabled son and his wife into our basement to save costs. I went out to get bids in Sept. 2014 with the goal to have the 2 rooms and bathroom finished by year end. My son's apartment lease was up at the end of January 2015 and this timing would allow me one month to do the painting myself and move their things at a leisurely pace into the basement. I received 3 bids for almost the exact same price, all assuring me they could meet the end of year schedule. IPS (Fred Castro) had the best design (better materials and moving of existing plumbing to allow a nice uninterrupted ceiling). I discussed reducing the IPS price but Fred refused, saying he prided his work and wanted to do a good job. Since IPS had a better design at the same price and schedule as the other contractors, I awarded the project to Fred on Sept 15. A Dec 1 start date was in the contract and a finish date of Dec 31. Fred started the first week of December. On Dec 7, Fred adjusted his estimate to add a little to the material costs but also extended the finish date to Jan 23. This left me with only 1 week to paint and move my son in but I felt I could handle that. On Dec 21, Fred adjusted his estimate again to add a little more to the material costs and include the cost for the replacement of an existing drain line that was in bad shape. The schedule was not changed and I agreed to the change. Fred did not finish by Jan 31, so I had to move my son and his wife into a spare bedroom and put all their belongings into our garage. In early February, I asked Fred to do the painting since I would be slow doing it and I wanted to move my son ASAP. On Feb 11, Fred notified me that I would be charged $1500 for the painting. I was surprised by this since the only reason I was having him do the painting was because he did not meet the schedule but I figured we would work it out when he was done. Fred took 7 more weeks to finish the job. The final bill from IPS revealed an addition 14% increase in costs from the last estimate. Overall, excluding the $1800 for the drain line addition, this project escalated 21% in costs and the schedule went from 1 month to 4 months. Upon negotiation, Fred agreed to reduce the bill by 10. Fred did excellent work and the basement is beautiful. Fred did not take shortcuts or perform work-arounds as the other two contractors had planned and that was the reason I selected IPS. In my opinion, the 10% cost reduction is not adequate for the significant delay in the schedule and hardship this meant for my family. The delay is significant enough that I believe Fred never expected to meet the schedule and had hoped his excellent work would appease me. Fred did ask me why we were being so nice during the construction if we were upset and frankly I was surprised that he felt the schedule was not an issue. Fred was very prersonable, responsive, considerate and pleasant during the construction so I felt the final price negotiation would go well. However, Fred focused on all the good work he did and would not discuss the original estimate and schedule, essentially telling me that the schedule is unimportant as long as the work is high quality. I feel a 20-25% cost reduction is more in line with a schedule that went from 1 month to 4 months. Bottom line to me: Fred did excellent work, his cost estimating could have been a little better but his schedule estimating was either terrible or misleading. I would recommend Fred from 1) quick jobs or 2) larger jobs when scheduling is not an issue.
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Kleppinger Home Services gives you the work that you deserve. Great homes deserve great service. Homeowners love to increase the value of their home. We treat your home like our own. Call Today!

"Pump N Go is great! Would definitely recommend using them again!"