Get matched with top sump pump repair or replacers in Highland Park, NJ

"Replaced two sump pumps quickly with quality equipment on a rainy Saturday afternoon."

"It was a blessing when I found Danilo of Rad Basement WAter Control to complete the installation of sump pumps, French drains and waterproofing in my basement. Every time it rained, I felt like a prisoner in my own home, wondering how much water would come in, but once Rad Basement Water Control came they gave me a detailed quote of exactly what needed to be done to address this ongoing problem. I found Danilo to be very trustworthy, courteous, and professional. He works by example. I not only appreciated his company’s hard work, but the quality of their work. Danilo updated me daily on the progress of the work and the next steps expectations. Danilo is a true gentleman and a man of honor and I am happy to recommend his services. Please do not hesitate to use Rad Basement Water Control. You will be completely satisfied. God bless the company who stands by their work and provides excellent customer service."

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

Best Pro Service, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"Jeff and his team are amazing. Reasonably priced and the quality of their work along with thoroughness is outstanding. He was clear with what he will do, took pictures along the way. One day when I was at work, he also sent me videos of the work showing that the newly installed sump pump is working, etc. Very professional. I will recommend and hire Jeff and his team in a heartbeat next time I need such a service."

"I had a request of changing a rigid water line to the toilet to a flexible water line and Domingo came on time (almost early, even!), assessed what needed to be done, came back with his tools, and was done in not even 15 minutes! No leaks, kind, and professional, would 100% have in my home again for another repair."

"Very happy with all the work that was done by Matthew to replace the faucet on our pedestal sink. Thank you "

"After I applied for an emergency work request , the office person called me in a timely manner and the plumber (Lorenzo) arrived at my home at the time provided. Lorenzo was friendly and he was very knowledgeable. I was very happy to have my plumbing repair work completed in about 2 hours, and that included the time he had to take to get a part from the supply store and clean up. I would definitely recommend this company and plan to use them again to replace some old fixtures in my bathroom."

"I needed my Sump Pump replaced. The Technician, Mark, did an excellent job. HOWEVER, I had priced the cost of a new pump at around $300, but Perri charged me $1200 + tax for the installation. OUTRAGEOUS"

"The team did an excellent job installing the sump pump they were very neat and clean they put tarps down all over excellent job"