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"Called On top roofing for an estimate, it took several weeks to get back to us, got the estimate and agreed to have the work done. A few guy showed up one day and started working, we were not notified they were coming to work,good thing we were here that day. They did the job and left without ever communicating with us about the work. We did a walk around and discovered that some of the work was not completed. So called the company back and the owner came out to look at the job, he said it would be about another $100. To complete. We were not happy because this was supposed to be in the estimate we agreed on. The workers show up again unannounced and did the job. We then received a bill for $200. More, again this was not what was agreed upon when talking to owner. We were hoping to form a relationship with this company for future work, but that's not going to happen, there was no communication and even with a written contract they will somehow charge you more than agreed on."

"Serpa Home Improvement installed vinyl siding, replaced 6 windows, gutters and they did an outstanding job. The quote was fair, Ronaldo was always available and responded quickly to all of my questions, and the crew was hard working and meticulous. I’ve received several complements about how nice the house looks with new siding. Overall it was a great experience and I’m extremely happy with the final results."

"I had a terrible experience with Jesse James Roofing. They installed a roof on my house that ended up leaking, and I had to spend months arguing with them to get a repair. Unfortunately, the repairs didn’t work, and the leaks persist. A teenager—presumably Jesse's son—was overseeing the job, and after asking a few basic questions he couldn't answer, and I asked for someone more qualified to manage the work, I was told I was being arrogant. They refused. We’ve been dealing with this issue for over a year, facing ongoing water damage and stress every time it rains, having to place towels to catch the leaks. We’ve requested a refund, but they refuse. I highly recommend avoiding Jesse James Roofing."

"One of the worst companies I have EVER dealt with in my life. Nothing but runaround, lies, and lack of accountability. They will tell you something over the phone, then when you follow-up, they will magically lose all records of prior conversations. I was told replacement windows would be ordered in June 2024 - never ordered. In January, ordered correctly with 4-6 week expedited delivery time quoted. Now in Feb, was told the windows would not be ready until end of March (total of nearly 11 weeks since order). Magically, they have no record of quoting me 4-6 weeks, though I have email records saying otherwise. Just a miserable company to do business with, would never recommend to any homeowner."

"Everything from the phone call to set up the appointment to the expected wait time for the job to be addressed to the completed project was handled in a professional yet friendly manner. The estimate was explained well and appropriate expectation was set as to the time involved to complete the project and when the job could be scheduled."

"Very disappointed. We asked for triple pane windows, and someone on their end ordered double pane. Luckily we noticed day of installation, and they had to re-order the proper ones we signed for. Finally the group of installers who came did a horrible job. Trash, insulation, and broken glass on our front lawn. Horribly cut wood trim that we had to redo ourselves. Poor sealing that we need to redo. Our hopper window was misaligned and couldn't close. The hinge arm on our casement window has detached from the channel. Communication is spotty from them, and sometimes we don't get an answer by call or text until we message repeatedly. It took over a year to have our project done from contract signing to end, and there are still issues cropping up. Out of the dozen of contractors we've hired the past year and a half, they have been the most disappointing and for what we paid, the quality of work was truly disappointing."

"We chose Golden Group Construction because they replaced our neighbor's roof a few months earlier so I had watched them work and watched the clean-up. Our large skylight was damaged and began leaking after Tropical Storm Elsa in July, and we had a battle with our insurance company which delayed hiring a roofing contractor. We asked 3 roofing contractors for proposals. Xavier was terrific; he paid close attention to the particular problems of our very old house (1899), he recommended the new Velux solar skylight and explained the tax rebate, the proposal was correct. We asked him about replacing some leaking gutters and rotted facia boards, he added that quickly. We had to wait a while for the new skylight to come in, it was delayed because of COVID. And then they scheduled us quickly. The crew showed up on time, they worked very hard and did excellent work. The quality of the workmanship was excellent. Xavier thought our roof had 2 layers of asphalt shingles. Once they started tearing off the old roof they discovered 3 layers! That wasn't a problem, no upcharge. Xavier was able to schedule the gutter fabricator come a few days in advance to drop off the gutters so I could paint them on the ground (our trim is not white) before installation, which saved us hiring a house painter just for that. They did a great job cleaning up, which is unusual for a roof replacement (I had a very bad experience with a previous house I owned). They were so careful, there was no damage at all to the exterior of our house or our landscaping. They provided us with very detailed written instructions to prepare our house in advance. That was very helpful. We used their 18 month no-interest financing, which was really important because we were not planning ahead to replace the roof and we could apply for their financing and get approval very quickly. Much more quickly than if we'd applied for a home equity line of credit (that would have taken 6 weeks). I highly recommend them."

"excellent one day start and finish promptly service and well done and good price, reliable and good practices of work and customer assistance."