Get matched with top sump pump repair or replacers in Port Orchard, WA

"Super friendly, knowledgeable and honest. They came to check out what we thought was a broken sump pump but they got it to work and gave me a ton of advice on additional drainage needs. Highly recommend!"

"I will always call this company and highly recommend them to others. My leak under the sink was repaired in no time. My guy was quick and polite!"

"We live in a daylight basement of a 3 story home we share with family members. We had a ceiling leak and didn't know whether to call a plumber or hvac professional. On advice from a friend, I went with a plumber who we found through Home Advisor - Platinum Plumbing. They came the next day, lifted the ceiling tile to determine the location of the water leak. They determined it wasn't a plumbing leak, but an hvac leak. They informed me that the original contractor had never sealed the hvac pipe coming from the stove exhaust fan vent from the floor above. They said that condensation from that vent was the reason for the water leakage. Though it wasn't technically a plumbing problem, they offered to seal the hvac pipe with a sealant preventing future condensation leaks. They charged me $140 which was the hvac fee which was lower than a plumbing fee. I am pleased! They gave me names of 2 local hvac repair companies if we needed. For future plumbing issues, we will not hesitate to call Platinum Plumbing again. We have learned to trust the professionals we have used from Home Advisor. Home Advisor is our "go-to" resource now."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I had a broken shower valve and no water. Willie was able to quickly take care of the repair and get my water back on. He was prompt, professional and very reasonably priced. He gave me upfront estimates for 2 options. I chose the less expensive option. There was no pressure to upsell me."

"My company has been using Mega Mushroom for years. We specialize in property management for vacation rentals and use Mega for all our plumbing jobs. They are professional, timely, and have helped us with multiple emergency repairs."

"Really enjoyed working with this company. They have top notch communication that automatically keeps you updated on the status of the appointment, when they will be arriving, and who to expect. A photo ID of Kyle was sent to me before he arrived, which was very helpful in knowing who to expect. Pricing was reasonable, and inline with other services. I like that they offer discounts to veterans. The faucet replacement was done quickly, and very professionally. The new faucet is solidly installed. No leaks or loose fittings. Very pleased! I will be choosing this company again for future plumbing jobs I have planned."

"During periodic heavy rains we sprung a leak in our basement wall. I called Perma-Dry because both Angie's List and a plumber recommended the company, and I do not know the first thing about waterproofing a home. I scheduled a date and time for a salesperson to inspect the basement and provide me with an estimate. Mark was friendly and professional, and in his estimate he wrote that a sump pump may be required. What he did not elaborate in his inspection is the sump pump requiring GFCI, a term he wrote on the estimate but did not explain during the inspection. I am not an electrician and I have already established I do not know the first thing about waterproofing. What I came to learn during the scheduled work is that a) the crew confirmed a sump pump would be required, and that b) GFCI means a dedicated electrical line for the sump pump. We have a warbox-style home from 1942 and there is only so much we can do to the existing structure. Our washer and dryer are in the basement and now our washer will share an outlet with the sump pump, and I'm going to hope for the best. The work crew is nice but they do love to get animated about the work they are performing. I'm fortunate to work from home today and participate in phone conferences on mute so my colleagues didn't have to hear "BULLSH_T" being exclaimed loudly. Bonus use of the n-word when they returned from lunch. What would have been immensely helpful in the original inspection is Mark explaining, "We should check to see if you have the necessary electrical setup for the sump pump, otherwise you will need to hire an electrician and that could run $600." When I had Mark in our basement I was trying to think of every possible question to ask him before agreeing to an estimate and scheduling a service appointment. Where I failed in my exercise is that I didn't know the questions to ask during the inspection, and now the crew is installing a sump pump that I cannot reject because it's the only way I can achieve the goal of waterproofing the basement. A quick email to the company did not feign a reply from anyone other than a follow-up call with Mark who, professionally, explained he did his part to address his due diligence in the estimate to cover liability for the company. I explained to Mark that since I do not know the first thing about waterproofing (established) I did not know all the right questions to ask, and I am now having to authorize $825 for a sump pump in hopes that I don't need to hire additional servicemen to confirm the work is complete. The conversation was moot aside from him understanding my frustration. If you are a homeowner like me that is unfamiliar with waterproofing and home electrical, be sure to ask the salesperson if your home is properly set up to accept a required sump pump, or if you will need to schedule an electrician to wire your home ahead of the waterproofing work. If you are a homeowner like me that is unfamiliar with waterproofing, make sure you ask your salesperson for visual examples of the sump pump so you can adjust any configuration of storage solutions you had in your basement that must now be reconfigured due to the size of the pump and the space it will occupy. Because you don't know if there is more than one option for the sump pump (there isn't on the day of work). You can, however, hope the crew will not cut into existing pipes and do their best to work with the plumbing. FYI: the warranty offered for the drain system DOES NOT apply connection to an existing non-company installed drain line. Meaning that the sump pump required for completion of work is not covered by the drain system warranty when the crew connect it to your existing plumbing. The crew finished ahead of schedule and I was shown the results. The poured concrete will take 3-4 days to thoroughly dry; we can move our washer back at that time and reinstall all the hoses. I wish I would have known in advance how long it would take for the concrete to be dry but I guess that, too, was a question I was supposed to know to ask. The sump pump is already plugged into the wall socket but we'll need to rely on the battery powering the sump pump control box because we don't have another outlet to spare for the second plug. If we didn't have that outlet at the ready, I would be back on Angie's List looking for an electrician and I wish Mark would have had a checklist at the ready to make sure all of this was addressed before the crew tore open the basement floor with a jackhammer and then concluded a sump pump was necessary. The purpose of Angie's List is to reduce the risk of "Buyer Beware" for consumers, yet here is a business model that penalizes consumers because they don't know the questions to ask. I hope my experience will save you from a similar situation so you're not left frustrated with a company's reply being "I understand" on repeat."

Evergreen Plumbing Authority & Water Cleanup is a trusted provider of plumbing, drain cleaning, sewer, and water mitigation services. With 14 years of industry experience, we proudly serve customers in Pierce County, WA, and the surrounding areas. Our mission is to deliver high-quality, reliable, and fairly priced services while supporting the communities we serve. If we are unable to resolve an issue, we take responsibility and ensure you're connected with someone who can.

"Greg did a very well job at finding what things needed to be corrected and repaired. He was very easy to work with. He is very professional."