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"First, let me say I have a beautiful roof with working gutters, no leaks anywhere, and I hope those gutter leaf guards work like they are supposed to. I wish I would have asked if those leaf rejectors work on those pesky sweetgum balls. Secondly, this company did me a favor by doing the job right away instead of putting me on the usual 2-week line up. I already had leaks going on and they were trying to beat another round of rain, so I appreciated that. The problems: 1. The main problem is the form you are given with the estimate. I came away thinking I would be rounding up my money for around $7,000 and I juggled accounts to manage this. The box at the bottom gives only the price of the roof and not the gutters. When I ran this estimate by eight people, only one person (the wife of a lawyer and an astute accountant herself) caught the part about the gutters and leaf guards being stuck in there with the sentence “add below” to the bottom price. The box at the bottom says it is labor and materials for the sum of a previously mentioned total minus 5% the Angie's List discount. I also question why I didn't get the Senior Citizen 10% discount for one thing, as was stated on their website. Some companies do estimates on separate forms for the gutters and roof, which is much clearer. 2. I was living in a fool's paradise already with the gutter issue and then came the news that 90 of those 4 x 8 plywood panels would be needed at the cost of $50 per panel! These things are $15 at Home Depot. Mind you, this added $4,500 to my job. But you the customer cannot be up there on the roof to verify that your decking is rotten and all of it needs to be replaced. Later I saw that 12 panels had not been used and I asked about that, thinking they'd better not be charging me for unused materials. There were some bundles of shingles left too, one of which I claimed in case I needed repairs in the future. I was told that excess material is ordered to not interrupt a job by having to go after more parts or materials. So it came down to 78 panels were used, adding $3,900. This is over 50% of what I thought I'd be paying—a big shock! Later this price per panel was negotiated down slightly in light of the huge whammy this added to my total price and they didn't want me to have a heart attack! I did ask someone for the math schematics on this because even these 78 panels seemed excessive for my house. This is an aspect that every customer should keep in mind with any roofing company, but I wish American Craftsmen would have prepared me better for this onslaught. At least they didn't pressure me when I had to pay in some installments. 3. Despite how I was told how wonderful these gutters and the gutter guards would be, the reality of the downspout extensions wasn't addressed. Somehow the gutter team managed to get the connector boots attached to my horrible BURIED extenders—god only knows HOW as they were completely clogged with dirt and roots and immovable; I got the ax out and cut them from the drainage system so I could connect the new method. I don't know when they had been buried, but I understood quickly enough when I dug them up why my roof was rotting all along the gutters! All gutters are worthless without addressing the carry-away function at the bottom. I understand that most companies are not going to waste time digging up these dinosaurs, BUT the issue needs to be addressed so the customer either goes out and digs the mess up or hires help in getting the proper drainage system set up. American Craftsman came out ahead on this since I had rain barrels in the back and they didn't have to use all the downspout supplies, but the front of the house needed attention. Then when the gutter team came back to cut my downspouts higher up for the above-ground extenders, it was as if no one had told them anything. I had said, texted, and/or emailed my request about four times, but the management still had a failure to communicate with the workers--I don't know which side was to blame. It was a good deal I was home since I had to explain it all over again. 4. Clean up wasn't 100% as claimed. I had plenty of tar paper and wood debris flying around from the roofing job, but I forgave them because it was fiercely cold the days they worked and I did not blame them. But the gutter team left some metal scraps debris, which I picked up. Those could have ruined my lawn mower and were more serious. In the end I paid $11,268 for my new roof, gutters and leaf rejectors. The shingles look beautiful. They are CertainTeed brand with a 50 year prorated warranty."

"We chose A&M Premier to replace our roof after some recent storm damage. The entire process from start to finish was easy and straightforward. All of our questions were answered promptly and professionally. The day of the project went really smoothly and the crew did a wonderful job making sure they cleaned up any stray materials or debris. Other than the beautiful new roof you'd never know they were there. Based on my experience I would definitely recommend A&M Premier for any roofing work."

"From the very beginning, Juan was a friendly professional and always available to answer any questions I had during the replacement process. All work was done in a timely manner using Ultra Roofing and I highly recommend them for roof replacement. My recommendation to future customers considering replacing their roof would be not to get caught up with making a decision on the color of the shingles because it will drive you crazy."

"I had a great experience with Excel Roofing from start to finish. Their team was professional, responsive, and took the time to clearly explain the process and options available. The inspection was thorough, the estimate was fair and transparent, and the crew showed up on time and worked efficiently. The quality of the installation exceeded my expectations — everything looks excellent and was cleaned up perfectly afterward. Communication throughout the project was consistent, and I always felt like my questions were a priority. I would highly recommend Excel Roofing to anyone looking for a reliable, trustworthy, and detail-oriented roofing company. They truly stand behind their work and make the entire process stress-free."

"Top-notch service. I needed my roof repaired after a bad storm came through. After multiple storm chasers trolling the neighborhood, I felt they were very pushy. I felt like they were not listening to a word I was saying, so I reached out to this company for help. Mr. Batty came out to my house within a few days and was very professional. He performed a free inspection of my roof that day and photographed all of the damage for me. He took the extra time to go over the entire process with me and I felt like I was being listened to, rather than just another customer. He was not pushy at all and was straightforward, which I appreciated. He responded to every one of my thousand questions in a timely manner, even responding to my text messages the next day. It was such an easy process and he was very professional, which is more than I can say for most contracting companies. He kept me up to date on things through every step of the process and my roof was scheduled to be replaced within a short timeline. It was such an easy process working with my homeowner insurance as well. The crew arrived the first thing that morning and spent the day protecting my lawn/plants, taking down the old roof, putting the new one on, and fully cleaned up after themselves. Mr. Batty arrived that morning to oversee the project and even stuck around afterward cleaning up any leftover debris that flew into my neighbor yards since it was windy that day. He also did a quality control inspection of my roof when they were done and offered a fantastic warranty. The whole thing took just one day. My roof looks gorgeous. It was the most efficient process I have encountered with large projects like this. I cannot say enough great things about this company, and you would be hard-pressed to find anyone more trustworthy or willing to provide you with such top-notch service. He comes highly recommended and I will use his company again for other needs as they arise. You should too! Text or call, he will get back to you quickly."

"Replacing a worn-out roof can be a daunting task. You want the job done right and for a reasonable cost. The first roofer claimed to have been in business for years in two states. The BBB reported them as a new company (Name Changed 2x+! Why? What were they hiding?). The second company admitted that it was new and under-bid the job. I could expect to get a low-quality job and/or have them ask for more upon completion. The third company bragged about being in business for 90+ years and bid twice what the insurance company estimated for the job! They were out of my league! Then Clyde Hance called. He has years of experience in both re-roofing and house-construction. He had many good suggestions for everything associated with a roof replacement and he has an experienced crew. They did a re-roofing that exceeded my goals for both quality-installation and completed-appearance. And, afterward the invoice had a very reasonable increase for some surprise roof deck rot / replacement of plywood. With Clyde Hance Construction we ended up with ROOFING DONE RIGHT!"

"Marcelo was very professional and helpful, he did great work and was knowledgeable about my roof. Will definitely call him again when I have another issue! Thank you!"

"We hired Triangle Home Exteriors for a full wrap siding work after reading about them and meeting with Beth in person. Beth was patient and helpful and negotiated with us regarding additional projects and detailed the work in a nice presentation and through the invoices. The gem to her business is Brandon her project manager who helped moved items out of the way and made sure the crew stayed on task and even sometimes took to task himself on the project or brought something to attention when something even a small detail did not look correct, which my daughter respected. All house projects can be a little stressful especially smack dab in the middle of the holiday season like ours was, but 3/4 of the job was done before X-mas, and it turned out well especially the siding color and trim. I would recommend Beth and her crew for your siding needs."

"After hiring other companies, my roof still had a leak. I called Roofwerks and they promptly came out and found and fixed the leak that was actually caused by another companies poor installation of ice guards. I would recommend this company and will definately use them again when needed."

"They did an amazing job on the roof. They were fast and polite. The project manager Kyrillos was super nice and knowledgeable! The crew was fast and cleaned up everything! Roof looks great! And will for sure use them in the future."