Get matched with top mosquito control pros in Rowlett, TX

"very prompt in resolving my issue and very friendly"

"I have used Bill in the past and I could not think of anyone else that I would want to use not only did he spray and get rid of my problem with the bugs, wasp and spiders he also let me know of a problem that I might have with my Chimney I called them out and sure enough they had to make a few minor repairs. Thanks for having Bill on Home Advisors he is not only a friendly man he really knows his stuff."

"great job"

"Initially, I spoke with a Sales Manager who called me repeatedly after asking for a quote online. After he called so many times, we decided to call him back. I had him on speakerphone and 5 of us were asking questions. We were promised that if we signed up for the service and it did not work, they would come out to re-service as many times as it took to get rid of these mosquitoes. After the initial service delivery, we were asked to wait a week to notice the change and we waited a week and a half. I called today, only to speak to a *Corporate Quality Manager* who advised I could NOT speak with the Sales Manager and that she would be handling my account. She said they would send someone on 9/30; however, if this did not work, they would NOT be coming out again until the Mosquito Season started again, which means, that even if the mosquitoes persist after 9/30, we are on our own and out the nearly $100 we paid for the first month of service. When I tried to tell her that we were promised something different, she kept robotically repeating herself over and over again that she would be handling my account, the Sales Manager made false promises, that the service would not be continued until Mosquito season started again, and that there was no one else that could help because there is NO ONE above her and that she could resend the agreement if I wanted to read it. She said it was fine if we wanted to cancel the service but we would still have the honor of the agreement. No matter how many times I tried to complete a sentence, she would talk over me. I am willing to have them come out to try again tomorrow, but I do not see myself keeping this service with that kind of representation. I would NOT recommend this company to anyone that expects great customer service."

"My experience with Prize Pest Control has been great so far. The woman I spoke with to set up the service was very helpful and answered all of my questions. They were able to come out next day and treat my home. Adrian arrived on time and he was very knowledgeable. He was very respectful and did a good job of helping me understand the whole process of treating my home. The treatment was two days ago so as for now my 5 star rating is for the customer service that i’ve received so far, not for the treatment because it is too soon to tell. But I have not seen any more pests yet so that’s a good sign. Thanks Adrian and Prize Pest Control!"

"Very professional and kind. We have only had 1 treatment but are already seeing many dead bugs."

"Calvin was who called me back and he said in order for them to come out and give me a service I would have to sign an agreement that I would continue with them for a year. When I asked what happens if I'm not happy with the job, Calvin said it would be no problem to discontinue. Well, I wan't happy with the job, though the tech that came out to service our home was very nice and professional. However, it did not take care of my pest problem so after 2 tries I cancelled. Now they are saying I have to pay a disconnect fee per the agreement. I told them what I was told and all they would say is "I apologize." Clearly this is a rehearsed line that they've told others. I would have to say that this is a dishonest company. Saying what it takes to get the job and then holding you responsible for their poor work. I am a bit cautious to say the least to go with Angies again if this is whom they are recommending."

"I have a horrible mosquito problem inside my home. Every technician that showed up for the last 4 months was not made aware that they were supposed to spray inside. I still have a horrible mosquito problem 4 months later and they are not willing to just cancel my service without a $400 service charge"

"TruGreen provided transparent pricing and quality workmanship when treating my property for bed bugs. Their technicians were professional and thorough, ensuring every area was treated to eliminate the infestation. I appreciated their attention to detail and how they followed up to ensure the problem was resolved. I'll definitely be using their services again if needed."