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"Answered my request in a timely manner and keep me informed of his arrival time. Fixed a 19 year old dryer which I thought was doomed. Very happy with the outcome."

"Very easy to work with."

"I called Wyman Works because I thought I had done something to our refrigerator. I accidentally unplugged it and when I turned it back on, it felt like it wasn’t cooling. They were able to come within a couple of hours. Looked at the issue and immediately knew the problem. It was actually how I had filled the refrigerator with company coming and not anything to do with the unplugging. They were considerate, professional, and quickly resolved the issue. I have had Wyman works respond as a part of our Home Warranty but this was outside the Home Warranty. In all cases, they have been a joy to work with. I cannot recommend them highly enough. Responsive, professional, extremely considerate, and more than competitively priced. I hope I don’t ever need them, but knowing they’re out, there brings a sense of calm when thinking about potential problems with our appliances. "

"I am excited to share my exceptional experience with Baseline Home Maintenance! This company stands out for its respectful and practical approach, treating every homeowner with dignity, regardless of their maintenance know-how. Their professionalism and expertise shine in every interaction. What I appreciate most is their down-to-earth attitude; they don’t judge based on a home’s condition or a client’s repair skills. Instead, they provide valuable insights and communicate clearly, making it easy for everyone to understand. It’s refreshing to find a company that prioritizes its customers. Their transparent assessments empower clients to make informed decisions about repairs or replacements. I extend my heartfelt thanks to the entire Baseline Home Maintenance team for their outstanding service. I look forward to relying on them for all my home maintenance needs! A huge shoutout to the entire team for their outstanding service! You truly are the best!"

"I had five different tasks to complete, and they did a really good job with all of them. Very professional."

"It went great. Great communication throughout the process. Came in right on budget. It looks beautiful."

"I hired Optimum for a leak in my range hood which exhausts via my roof. Nate came by to take a look, explained my options and promptly fixed the leak. Their quality of work is excellent but I especially appreciate their communication and problem solving. I'll definitely be hiring them again!"

"he said my toilets were flushing just fine and he told me I have the old toilets with only 2 inches that go down and the new ones are three and I could buy them at Lowe’s. I was shocked when he didn’t charge me. I will definitely use upfront again. I think that it’s a First honest Plumer air conditioner guy I have ever had come to my house, they always try to rip you off. The last guy that came and looked at my air conditioner. He got me for $550 to clean it. I was amazed the upfront did not charge me anything"

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."