Get matched with top sump pump repair or replacers in Southern Pines, NC

"They worked hard Thanksgiving Eve to fix a broken submersible pump in a 175 ft well. They stayed until after dark. AND it was short notice. They even came in way under their expected estimate. I had another company come out and they told me it was something else and didn't even check the pump. I almost spent $500 for something that was not broken! These guys never even took a break while they were working. I will never use another company for any plumbing needs."

"The owner did the work. Very happy I chose him for the install of our whole house instant water heater"

"The representative who initially came to the house to explain BDry's procedure was very courteous and professional. I received a quote on the spot. I had two other companies come out (one company did not even bother to get back to me with an estimate). Each company had a different opinion of what needed to be done and BDry's procedure was the least invasive and made the most sense. The team who actually did the work was very courteous and stayed until the job was done - a 12 hour process. (That was one question I didn't think to ask - approximately how long would it take) They communicated with us throughout the day, for example they asked where we wanted the sump pump to drain, instead of just making the decision. Overall, I am very happy we chose BDry.!"

"<p>Called Walter, discussed problem.</p> <p>Spoke to Walter over the phone - </p> <ul> <li>He came out, and found out it was not a simple fix - as I expected... Otherwise I would have taken care of it.</li> <li>Gave me a couple options, made a couple suggestions</li> <li>We agreed on the job, and  approximate cost</li> <li>He and assistant came out the next day - They were running a bit late (no problem)</li> <li>They came out, and he called me at work when the job was about complete (roughly 3 hours to remove and replace the pump, along with relocation of tank, plumbing, and electric)</li> <li>I drove out, and we discussed and reviewed job.</li> <li>He even took a few extra steps to put the pressure tank and switch under the house in the crawl space.</li> <li></li> </ul> <p>Price came in about $200 above what we had discussed, But I was so satisfied with the job, I didn't even ask for an explanation.  As I indicated previously - it was an approximate cost!</p> <p><br /></p> <p>Would I suggest Walter to anyone else?     <strong>You Betcha!!!!!!!</strong></p> <p>Don't find that kind of quality in presentation & execution often!</p> <p><br /></p> <p><strong><em>Keep up the great work Walter</em></strong>.</p> <p><br /></p> <p><br /></p> <p><br /></p> <p><br /></p> <br />"

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"Everyone that I encountered spoke with expertise and very pleasant. Roger Boger came to our house and was extremely knowledgeable of the products/services he was selling. The service crew was very polite and prompt to answer any questions or concerns that I had. They left their workspace well kept. Will use them in the future for any needs that may arise."

"A small crack in a copper tube in the crawl space was noted during HVAC work.  The Plumbing Knight repaired the crack and noted that the house water pressure was well over 100 psi.  Small wonder the copper cracked.  They installed a regulator and reduced pressure to 50 psi or so.  Can't pressure wash the car from the outside spigot anymore, but I shouldn't have to worry about a catastrophic water system failure due to the copper coming apart at the seams. <br /> They also spliced my two water-heaters together so my wife could get a bath full of hot water.  Thank you! <br /> Overall great results and I will call them again when I am ready to do some additional work. <br />"

"The job done was excellent. We have had better air quality in the house and our temperature is more stable. I'm no longer afraid of going under the house to change the filter on our heat pump or add salt to our water softener. No more snakes have been sighted. The crew left no debris at all; they were prompt and professional. No complaints."

"they were at the house about two hours and they had to replace the rusted out pipe. cleaned up very good and took the old pipe with them.VERY GOOD"

"Have been using Service Experts for 2 decades. Overall we have been pleased with there services. They were there, promptly, when needed in the past. Provided a good service for fair price. Was a loyal customer. In the recent, 5, years significant changes in the personnel - skill/training/knowledge, work ethic, etc. Last 2 prepaid preventative maintenance appointments the field tech has not shown, in the provided window. (This has happened before but it becoming common.) The tech sends a text after (~45min) the fact that they were delayed and gave a 1-2 hour ETA (arriving after 7 or 8pm). There are circumstances where this dedication would be applauded; this is not one of them. My more recent experiences have not been positive. I feel I have to fact check and verify."