Get matched with top tankless water heater repair pros in Tonawanda, NY

"We had just registered with Home Advisor asking for recommendations for Tankless Water Heater Repairs. Top Notch Heating and Cooling was the first recommendation, along with 6 others. I had not even finished reading the list of recommendations on the webpage on my IPad and the phone rang. As Home Advisor passes leads to their contractors immediately, Top Notch received my contact info and reached out to offer help and advice. In this day and age we have made calls to various contractors that never returned our call so to have such a quick response was refreshing to say the least. The owner/Operator called himself and asked for info on our needs. He was waiting for a customer to meet him for a quote and called us in the dead time. I explained that the electronic igniter on our 15 year old Tankless Water Heater was not firing when the internal sensor sensed water flow as it was suppose to. This lead to dangerous conditions as the system was opening the gas supply but not firing the igniter. Sometime a delayed firing resulted in a loud POP when the collected gas was lit. The owner, Robin was going to be near our neighborhood for an estimate early that evening and stopped before his appointment. He examined the site, and made a recommendation and gave an estimate to correct an issue with venting the exhaust. I said we would consider it and get back to him. That evening the old heater just stopped igniting at all leaving us with no hot water. I called Robin and asked him to take the job. He agreed, however it was now the start of the holiday week end and the required solution was a special order water heated that was out of stock. The order was placed and Robin said he would install today between 9 am and 10am. He and this two employees arrived a few minutes after 9 and removed the old equipment and associated plumbing and exhaust vent, installed the new heater and cleaned up the area. He was happy to take away the old equipment, and repaired an outside faucet that I had mentioned I was having problems with, all in less than 1 1/2 hour. First rate service and quality installation. I still havenâ t had a call from any of the other recommendations we were given and Robin has responded and been here twice and completed the work before any of the others even made an effort to respond."

"Went well. Had to run out a couple times to find the right size items for a very old house (built in 1920s). This two foot of old pipe was responsible for all our water pressure problems. Inside the old galvanized pipe was found almost an inch thick of rust/buildup."

"I had a bathroom toilet not flushing properly. T-Mark personnel was able to come out within a couple of days. Turned out after very brief inspection of the plumber that the sewer drain outside was partially blocked. Very quick and very professional job done to clear the blockage using all the right tools. Took almost 1 1/2 hours and the price agreed upon ahead of time was reasonable. Everything works again normally. I am a very happy customer."

"Plumber worked in the freezing cold to unclog my drain successfully. Plumber installed new water heater. Both services were satisfactory. Work area cleaned. I was quite happy with work both times"

"WNY Rooter & Plumbing is an awesome company. Andrew does craftsmanship work. He does what he says too. No BS. These are the jobs he did for me, & I’m 100% satisfied. A. Replace hot water heater. B. 2 bathroom sink trap installs replaced. C. Kitchen sink repair. D. Install 1/4" water line for fridge. He offered me a 10% Veterans discount too. If I ever need plumbing repair again, I’m calling WNY Rooter & Plumbing."

"There is never a good time for a hot water heater to go, and in my case it was the Friday before a long 4th of July weekend. A lightning strike sent a surge that ended up causing some issues to my tankless hot water heater and this unit was less than a year old and installed by Cellino. Making a late night call, an answering service took the call and left a message. Shortly there after the owner Tony called to discuss the problem. A tech was sent out the next day and unfortunately the Supplier needed to be contacted to help diagnose the problem and make sure it was covered under warranty. The fact that it was a holiday weekend and the supplier was closed, Tony came out personally and installed a temporary water heater for my wife and my young boys. Upon the arriving of the part, Tony came out first thing and was prompt and professional always being careful to put on his shoe coverings as to not tract dirt in the house. He fixed the heater and was so professional in the process. I would highly recommend Cellino plumbing to anyone who had a plumbing or HVAC need. Its always amazing when the owner comes out to personally take on the job at hand. Its no wonder why the company always has great reviews, exceptional leadership from a hardworking knowledgeable founder."

"Tod was so helpful and informative. No pressure to purchase a new water Softner and a. Very fair quote given ."

"the plumber, Nick O, did a great job. He was careful, expert in installing a washer/ dryer combo, went the extra mile to do a great job, thank you , Nick"

"Professionalism, Punctuality, Quality, Responsiveness Down the drain did great work, professional suggestions and solutions to problems as well. They responded to calls and texts quickly, and got out to work on my water heater issue very quickly. I now feel save and comfortable in my home, and we have our hot water back!"

"Robin and crew did a very nice job. They were very polite and punctual and were able to get my broken hot water tank replaced pretty quickly in the dead of winter. They accommodated moving my new water heater to a different/preferred area of the basement. They worked hard all day without a lunch break and the work was very tidy- things were done quite cleanly and efficiently. They cleaned up afterward and everything looked great. Robin's communication with me was always prompt and excellent, including a follow-up call after installation. I can't write a review yet about the tankless brand itself because it's still quite new, but so far so good- we're enjoying the instant hot water and not worrying about running out of hot water!"